From what we can see, each and every one of our videos aren't showing correct analytics data, for example:
https://vimeo.com/706703173
Our consumption in GBs for the video on demands looks fine, 1.8TB in June and 0.8TB so far in July. Pretty normal.
However, in the analytics part, we see a SUPER TINY minutes count, only 1 minute and 26 seconds.
And the videos show like they played a very few times in total.
We have contacted Vimeo support and they said that the "Creators Labs" team (the developers of this SDK) is outside of the primary API development, so I need to ask here to fix this issue.
Steps to reproduce the problem
The steps to see the issue is to compare both the data transfer vs the analytics.
Describe the issue
From what we can see, each and every one of our videos aren't showing correct analytics data, for example: https://vimeo.com/706703173 Our consumption in GBs for the video on demands looks fine, 1.8TB in June and 0.8TB so far in July. Pretty normal.
However, in the analytics part, we see a SUPER TINY minutes count, only 1 minute and 26 seconds.
And the videos show like they played a very few times in total.
We have contacted Vimeo support and they said that the "Creators Labs" team (the developers of this SDK) is outside of the primary API development, so I need to ask here to fix this issue.
Steps to reproduce the problem
The steps to see the issue is to compare both the data transfer vs the analytics.
Unity version
Unity 2020.3.33f1
Operating system
This affects our iOS and Android builds.