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vimeo / vimeo.py

Official Python library for the Vimeo API.
https://developer.vimeo.com
Apache License 2.0
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Attemp to retrieve offset fails with status 502 #128

Closed amrutadotorg closed 6 years ago

amrutadotorg commented 6 years ago

Hi, I'm trying to upload 6.7G file, after uploaded 500M+ chunk I'm getting:

522462080 bytes uploaded ... Attemp to retrieve offset fails with status 502

moreover partially uploaded video can be seen at https://vimeo.com/280318432

I have 1.0.5 version

Thank you

erunion commented 6 years ago

Talked with our upload team today, and they found some issues in our backend that they're currently working on fixing. I'll let you know when those fixes are complete.

tagiles commented 6 years ago

I'm getting the same error status code, same situation, different message - may be related?

3.5gb file, after 1g fails with 502:

File "C:\Python27\ArcGIS10.6\lib\site-packages\vimeo\upload.py", line 147, in __perform_tus_upload 'Unexpected error when uploading through tus.' VideoUploadFailure: Communication with tus sever failed with status 502

erunion commented 6 years ago

@tagiles Definitely related. Talked with our upload team and they tell me that their fix is ~80% complete, but there's some changes we can put into the SDK to alleviate it a bit. We'll try to get to those fixes this week.

I'll update this thread when that's complete, and apologies for the troubles.

mgiles86 commented 6 years ago

@erunion Any idea when this fix will be released? thx

erunion commented 6 years ago

@mgiles86 We have an open pull request https://github.com/vimeo/vimeo.py/pull/130, it just needs some review. Should be able to tag a new release tomorrow.

erunion commented 6 years ago

@mgiles86 @amrutadotorg @tagiles This fix has been tagged to 1.0.6. Please let us know if you have any additional issues.

https://github.com/vimeo/vimeo.py/releases/tag/1.0.6

geomatics-nwrc commented 6 years ago

@erunion In 1.0.6 I am still having issues with large files. I have been able to upload a 1.2 gb file successfully, but that same file failed on a later run. Anything larger consistently fails and anything smaller consistently works.

One of the following errors are reported on a crash: Server reported: (56, 'SSL read: error:00000000:lib(0):func(0):reason(0), errno 10054') Server reported: (55, 'SSL_write() returned SYSCALL, errno = 10053')