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virtio-win / virtio-win-guest-tools-installer

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ocasionally fail to install qemu-ga.msi #53

Closed ChendongSun closed 9 months ago

ChendongSun commented 10 months ago

ocasionally fail to install qemu-ga.msi There is a problem with this Windows Installer package.A program run as part of the setup did not finish as expected.Contact your support personnel or package vendor.

image

1、try to cmd.exe \c {qemu-ga-path}\qemu-ga.exe -s install QGA VSS provider is already installed.(Error：80004004) ？？？？

2、try to cmd.exe \c {qemu-ga-path}\qemu-ga.exe -s uninstall CocreateInstance.(Error: 80070005)???? Removing COM+ Application:Qemu Guest Agent VSSProvider Failed to pColl->SaveChanges. (Error:80070005)?????

No handle to service control manager (Error:5)?????

How to fix this problem

kostyanf14 commented 10 months ago

Hi @ChendongSun,

Can you please provide a full installation log? If you use virtio-win-guest-tools.exe run from the command line virtio-win-guest-tools.exe /install /norestart /log log.txt and share all generated logs. There will be multiple files log*.txt please attach all of them.

if you use qemu-ga.msi run from the command line msiexec /i "qemu-ga.msi" /L*V "log.txt"