Win SRV 2019 - Error 0x80070643

[Doud-FR]

I try to update form 0.1.217-2 on 0.1.221 and i get error 0x80070643 I don't have secure boot enabled and with 0.1.271-2.iso install work fine

I put my log file but i don't find in log why the process crash... Virtio-win-guest-tools_20220730132500.log

Anyone can help me please?

[Doud-FR]

I would to try uninstall 0.1.217 for update on 0.1.221 but i have the same issue 0x80070643 during uninstall

[vrozenfe]

@Doud-FR Let me reproduce and check this issue. Thanks, Vadim.

[Doud-FR]

Thanks! If you need another logs i can give you...

[vrozenfe]

Thanks! If you need another logs i can give you...

Yes, please. It would be helpful. Thanks, Vadim.

[Doud-FR]

please, tell me what you need for logs and where i can find that and i put your all you need here! Thank you so much for your help

[vrozenfe]

@Doud-FR It will be nice if you can post the setupapi log file https://docs.microsoft.com/en-us/windows-hardware/drivers/install/setupapi-device-installation-log-entries

Best, Vadim.

[Doud-FR]

SetupAPIlogs.zip I put in Zip archive:

• setupapi.dev.20210716_124719.log
• setupapi.dev.log
• setupapi.offline.20180915_001846.log
• setupapi.setup.log I have run install of virtio-win-0.1.221.iso for you see in last lines why i get error 0x80070643

Thank you for your help!

[vrozenfe]

@Doud-FR Thanks a lot. Give me some time to sort it out. Best, Vadim.

[Doud-FR]

Hello @vrozenfe, were you able to find time to look at my files please??

Thanks in advence.

[vrozenfe]

@Doud-FR Unfortunately, I was not able to reproduce this issue on my setups.

Was it the first try to install 221 drivers on your system? There one thing that looks strange to me:

This is the msi installation log time stamped as 2022-07-30T13:25:07 attempting to install the new msi

[04E0:04A0][2022-07-30T13:25:07]i323: Registering package dependency provider: {BF89FCA7-3B76-4A71-8120-7D7A56CDA384}, version: 0.1.221, package: virtio_win_gt_x64.msi [04E0:04A0][2022-07-30T13:25:07]i301: Applying execute package: virtio_win_gt_x64.msi, action: Install, path: C:\ProgramData\Package Cache{BF89FCA7-3B76-4A71-8120-7D7A56CDA384}v0.1.221\virtio-win-gt-x64.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"' [04E0:04A0][2022-07-30T13:25:24]e000: Error 0x80070643: Failed to install MSI package.

While several drivers from 221 package (pvpanic, qemufwcfg, qemupciserial, vioscsi, netkvm, balloon, vioser) were already installed on the system in period from 2022/05/31 13:21:50.118 to 2022/07/27 00:01:27.969

[Setup Import Driver Package - C:\Program Files\Virtio-Win\Pvpanic\pvpanic.inf] Section start 2022/05/31 13:21:50.118 cmd: C:\Windows\System32\MsiExec.exe -Embedding 7D73778BC1150BFE708FD2F2B473ACE5 E Global\MSI0000 inf: Provider: Red Hat, Inc. inf: Class GUID: {4d36e97d-e325-11ce-bfc1-08002be10318} inf: Driver Version: 05/20/2022,100.91.104.22100

[Device Install (DiShowUpdateDevice) - PCI\VEN_1AF4&DEV_1003&SUBSYS_00031AF4&REV_00\5&2490727A&0&4008F0] Section start 2022/07/27 00:01:27.969 cmd: "C:\Windows\system32\mmc.exe" C:\Windows\system32\devmgmt.msc dvi: {DIF_UPDATEDRIVER_UI} 00:01:27.970 dvi: Default installer: Enter 00:01:27.972 dvi: Default installer: Exit dvi: {DIF_UPDATEDRIVER_UI - exit(0xe000020e)} 00:01:27.974

Can it be that some of the latest drivers were installed/updated manually before running the virtio-win msi/bundle?

Thanks, Vadim.