Open MichaelGrahamVS opened 10 months ago
MichaelGrahamVS
commented
10 months ago Hi @jlrhurta whenever you're back in office it would be great if this could be looked at as a priority please. I finish up today but will check in tomorrow afternoon.
jcalcines
commented
10 months ago Hello @MichaelG-PO
The provided URL is wrong for the German site. In the English channel, the page is dark-sky-parks-sites but for other languages is dark-sky-park-sites (Notice that park is plural just for English)
Since we have a fallback mechanism when a page does not exist in a language, the English Content is provided on a language URL, so the experience is not broken for the website user.
MichaelGrahamVS
commented
10 months ago Hi Ailsa,
Please see below from Jose. The issue is caused by a typo in the URL - it’s not actually a bug. Generally speaking URLs should be the same though, aside from language parameters. I’ll find out why it was different in this case - most likely human error.
Thanks,
Michael
Michael Graham
Senior Product Owner, Digital Delivery
VisitScotland, Great Glen House, Leachkin Road, Inverness, Highland, IV3 8NW
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From: Jose Calcines @.> Sent: 21 December 2023 12:50 To: visitscotland/dot-com-brxm @.> Cc: Michael Graham @.>; Mention @.> Subject: Re: [visitscotland/dot-com-brxm] Language pages displaying in English (Issue #365)
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Hello @MichaelG-POhttps://github.com/MichaelG-PO
The provided URL is wrong for the German site. In the English channel, the page is dark-sky-parks-sites but for other languages is dark-sky-park-sites (Notice that park is plural just for English)
Since we have a fallback mechanism when a page does not exist in a language, the English Content is provided on a language URL, so the experience is not broken for the website user.
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Raised by
Ailsa Dempsey
Describe the bug
We are seeing something odd where language pages are showing in English for some members of the team.
This is the page: https://www.visitscotland.com/things-to-do/landscapes-nature/dark-sky-parks-sites
Linked to from an email campaign (e.g. https://www.visitscotland.com/de-de/things-to-do/landscapes-nature/dark-sky-parks-sites?utm_source=marketo&utm_medium=email&utm_campaign=RM-202401-Email-Coorie%20Connections%20-%20DEU&mkt_tok=NjM4LUhIWi01MTAAAAGQJsE1QdK4hvswkPm9zjHhs4alIuc6hWWvJJ9ZNlx5LPPk9yiI1SAIfYqJzpE4mS4gRnqFNdJ0-0jYCM8M6Kc)
When viewing the page, some members are seeing it in language, while others are seeing it in English.
I have experienced both (it appearing in correct language, and also appearing in English).
Do you have any idea why this would be happening? We are seeing this behaviour for this page in all languages.
We have tested on and off VPN and on multiple browsers (surface pro edge and chrome; iPhone 8 safari; laptop and Edge).
Thanks Ailsa
Ailsa Dempsey (she/her) Marketing Automation Manager, Performance Marketing 90 Saint Vincent Street, Glasgow, G2 5UB T: 0131 472 2046 E: ailsa.dempsey@visitscotland.com
To Reproduce
Steps to reproduce the behavior:
Expected behavior
Page should be in German
Page URL
URL of page where the bug exists
Environment
Live
Browser
We have tested on and off VPN and on multiple browsers (surface pro edge and chrome; iPhone 8 safari; laptop and Edge).
Device and version
Desktop PC
Impact on end user
Incorrect language displayed for end user intermittently
Impact on product development
Additional context
Add any other context about the problem here.