search

vitalidze / traccar-web

Traccar Web UI mod
http://traccar.litvak.su/
151 stars 145 forks source link

Notification email error #461

Open ghost opened 8 years ago

ghost commented 8 years ago

Hello,

Emails alerts are not send.

My 'test email notification' is OK User's email account has the GOOD email address In user account ALL notifications are checked

My system log show me that......

INFO   | jvm 1    | 2016/01/11 15:12:47 | Jan 11, 2016 3:12:46 PM org.traccar.web.server.model.NotificationServiceImpl$NotificationSender sendEmail
INFO   | jvm 1    | 2016/01/11 15:12:47 | SEVERE: Unable to send Email message
INFO   | jvm 1    | 2016/01/11 15:12:47 | javax.mail.SendFailedException: Invalid Addresses;
INFO   | jvm 1    | 2016/01/11 15:12:47 |   nested exception is:
INFO   | jvm 1    | 2016/01/11 15:12:47 |   com.sun.mail.smtp.SMTPAddressFailedException: 550 Destinataire inconnu - Unknown recipient (adresse@hotmail.fr)
INFO   | jvm 1    | 2016/01/11 15:12:47 | 
INFO   | jvm 1    | 2016/01/11 15:12:47 |   at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:1949)
INFO   | jvm 1    | 2016/01/11 15:12:47 |   at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:1195)
INFO   | jvm 1    | 2016/01/11 15:12:47 |   at org.traccar.web.server.model.NotificationServiceImpl$NotificationSender.sendEmail(NotificationServiceImpl.java:250)
INFO   | jvm 1    | 2016/01/11 15:12:47 |   at org.traccar.web.server.model.NotificationServiceImpl$NotificationSender.doWork(NotificationServiceImpl.java:162)
INFO   | jvm 1    | 2016/01/11 15:12:47 |   at org.traccar.web.server.model.NotificationServiceImpl$NotificationSender$$EnhancerByGuice$$49661b2c.CGLIB$doWork$0(<generated>)
INFO   | jvm 1    | 2016/01/11 15:12:47 |   at org.traccar.web.server.model.NotificationServiceImpl$NotificationSender$$EnhancerByGuice$$49661b2c$$FastClassByGuice$$3eb4449d.invoke(<generated>)
INFO   | jvm 1    | 2016/01/11 15:12:47 |   at com.google.inject.internal.cglib.proxy.$MethodProxy.invokeSuper(MethodProxy.java:228)
INFO   | jvm 1    | 2016/01/11 15:12:47 |   at com.google.inject.internal.InterceptorStackCallback$InterceptedMethodInvocation.proceed(InterceptorStackCallback.java:72)
INFO   | jvm 1    | 2016/01/11 15:12:47 |   at com.google.inject.persist.jpa.JpaLocalTxnInterceptor.invoke(JpaLocalTxnInterceptor.java:66)
INFO   | jvm 1    | 2016/01/11 15:12:47 |   at com.google.inject.internal.InterceptorStackCallback$InterceptedMethodInvocation.proceed(InterceptorStackCallback.java:72)
INFO   | jvm 1    | 2016/01/11 15:12:47 |   at com.google.inject.internal.InterceptorStackCallback.intercept(InterceptorStackCallback.java:52)
INFO   | jvm 1    | 2016/01/11 15:12:47 |   at org.traccar.web.server.model.NotificationServiceImpl$NotificationSender$$EnhancerByGuice$$49661b2c.doWork(<generated>)
INFO   | jvm 1    | 2016/01/11 15:12:47 |   at org.traccar.web.server.model.ScheduledTask.run(ScheduledTask.java:35)
INFO   | jvm 1    | 2016/01/11 15:12:47 |   at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
INFO   | jvm 1    | 2016/01/11 15:12:47 |   at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:304)
INFO   | jvm 1    | 2016/01/11 15:12:47 |   at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(ScheduledThreadPoolExecutor.java:178)
INFO   | jvm 1    | 2016/01/11 15:12:47 |   at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:293)
INFO   | jvm 1    | 2016/01/11 15:12:47 |   at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
INFO   | jvm 1    | 2016/01/11 15:12:47 |   at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
INFO   | jvm 1    | 2016/01/11 15:12:47 |   at java.lang.Thread.run(Thread.java:745)
INFO   | jvm 1    | 2016/01/11 15:12:47 | Caused by: com.sun.mail.smtp.SMTPAddressFailedException: 550 Destinataire inconnu - Unknown recipient (adresse@hotmail.fr)
INFO   | jvm 1    | 2016/01/11 15:12:47 | 
INFO   | jvm 1    | 2016/01/11 15:12:47 |   at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:1802)
INFO   | jvm 1    | 2016/01/11 15:12:47 |   ... 19 more
INFO   | jvm 1    | 2016/01/11 15:12:47 | 
INFO   | jvm 1    | 2016/01/11 15:12:47 | Jan 11, 2016 3:12:47 PM org.traccar.web.server.model.NotificationServiceImpl$NotificationSender sendEmail
INFO   | jvm 1    | 2016/01/11 15:12:47 | INFO: Sending Email notification to 'adresse@hotmail.fr'...
INFO   | jvm 1    | 2016/01/11 15:12:50 | Jan 11, 2016 3:12:50 PM org.traccar.web.server.model.MethodCallLogger invoke

I tried also settings/notifications/message templates/ choose a message and click on test I never receive this test email !

In this log, I changed the real address by adresse@hotmail.fr but I checked many times in user, and the true email address is OK, I also sent tests emails to this one by other's senders addresses and all tests emails goes inside the inbox. I don't have a user email address problem, it is correct.

So, what' else please ????

vitalidze commented 8 years ago

I tried also settings/notifications/message templates/ choose a message and click on test I never receive this test email !

'Test' does not send any email. In email templates it just generates the preview. In Notification Settings it just tries to start a session with your SMTP server to check whether address and credentials are correct.

In this log, I changed the real address by adresse@hotmail.fr but I checked many times in user, and the true email address is OK, I also sent tests emails to this one by other's senders addresses and all tests emails goes inside the inbox. I don't have a user email address problem, it is correct.

So, what' else please ????

This issue is definitely with your SMTP server. Are you sure you can send email to that 'problematic' address with absolutely same SMTP server settings from a different email client (like from Outlook or Thunderbird or linux mail application)? Please read this about the 550 SMTP code, which says that this can be rejected with a spam filter.

ghost commented 8 years ago

Thanks for you help, After stopping restarting the serveur... user receive it's notifications... BUT, I think there is a little bug, if I modify the email address, This new "to" address is not use immediately by traccar. I need to restart traccar !!!!

vitalidze commented 8 years ago

This sounds like a bug in notification sending system. I will check this out later.