Adding new server via provider ssh Key

[iantearle]

Upon creating a server on DigitalOcean I got a grey modal pop up with Error 500. Subsequent attempts at creating a server result in a red message "Provider Error: DigitalOcean SSH Key".

My digital ocean account appears to have an unfinished droplet created.

I can't seem to ssh on as Vito user either. I can using my ssh keys onto as root.

[saeedvaziry]

You need to delete the existing key on your DO dashboard

[paligiannis]

I have the same issue. Tried a couple of times and refreshed the correlated key but the issue persist. Any solution? @saeedvaziry

[erenilhan]

I have the same issue :/ I'm tried of everything but no solution yet.

[saeedvaziry]

Will try to reproduce it

[saeedvaziry]

Still looks like working to me, @erenilhan @paligiannis @iantearle can you you write the exact steps to reproduce?

[erenilhan]

I deleted all keys and ssh from Digitalocean.

First click

Second click

but ssh is here

[saeedvaziry]

@erenilhan the "First click" screenshot is unavailable and I can't see.

The second error makes sense because the key already exists due to first attempt error.

[erenilhan]

Ah, sorry, the first click was about the server error. First click

@saeedvaziry

[saeedvaziry]

@erenilhan can you create a server on DO manually? From DO UI

[erenilhan]

Yes, I tried and it created a new one. I also tried with another account, but same. no logs except what you see in the screenshot

[paligiannis]

@erenilhan I have exactly the same issues. I tried also from 2 different accounts with the same results. Also, adding SSH to DO didn't make a difference. Also, no other logs produced. Only 'Provider Error: DigitalOcean SSH Key'. Is there any other way to troubleshoot?

[erenilhan]

still the same for me, I will reinstall and debug locally. it works for Hertzner but not for DO. @paligiannis

[paligiannis]

@erenilhan I tried with Hetzner, works perfectly and fast! Why to use DO? Hetzner also seems to be cheaper and faster (my opinion) I am also sticked to DO but I need alternatives. Now running about 250-300 servers using K8S and Hetzner is a good alternative.

[iantearle]

@saeedvaziry I just spun up a new server and installation. Started a fresh, still the same errors as screenshotted above. I also tried adding an existing key in DO to Vito. When I do so I get this:

[iantearle]

Equally looking through the security logs droplet.create is immediately followed by a droplet.destroy. Is it self destroying on any error?

[saeedvaziry]

@iantearle if vito deosn't get the expected response codes it will consider a failure and will try to drop the droplet to avoid costs.

my guess is the plan maybe doesn't exist. will try again to reproduce.

also @iantearle, on the 500 error you got, you should be able to see logs on laravel.log file.

[iantearle]

@saeedvaziry that's exactly where I was heading: two notable lines:

[2024-08-20 13:33:08] production.ERROR: Failed to create server on DigitalOcean {"id":"unprocessable_entity","message":"The image you selected is no longer available"} 
[2024-08-20 13:37:59] production.ERROR: Undefined array key "8.2" {"userId":1,"exception":"[object] (ErrorException(code: 0): Undefined array key \"8.2\" at /home/vito/vito/app/Models/Service.php:52)

Let me know if you want a full dump of the logs #64 lines.

[erenilhan]

@iantearle I also got this message yesterday, but when I changed the image and the version of ubuntu it worked. but interestingly I never got the error (image error) that I got after creating the server.

[iantearle]

@saeedvaziry @erenilhan interestingly, went up the list to 2GB server and dropped the PHP version to 8.1 and its starting to install. At least I have a different screen, still waiting...

[saeedvaziry]

I thought the image ids issue has been resolved in #271

I don't think it is related to the PHP version tho

[saeedvaziry]

Alright now I see :)

Although the PR merged but we haven't released the new version of Vito yet.

Soon will release the next version to fix all these.

[iantearle]

@saeedvaziry no problem. Glad we all worked it out in the end. Thank you so much for your support on this.

• Ultimately the DO server choices will be updated with #271 (or do not choose 1GB servers for now).
• PHP 8.2 - looking at the docs you need to install this additionally via command line? Perhaps it needs to be removed from the list? Essentially choosing anything but 8.2 works in line with above

[saeedvaziry]

I'd raise a separate issue for the php 8.2 thingy. Hard to follow

[saeedvaziry]

Update to 1.10.0, the problem should be gone!

[paligiannis]

Thanks for the 1.10.0. Basically I'm unable to update to the latest 1.10. I run the command update and I get the following: Vito updated successfully to 1.9.1! 🎉 but latest is 1.10. Any troubleshooting?