Troubleshooting

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Windows 7 & Vista :
Open Folder Options from the Control Panel
Click the View tab
Under the Advanced settings, check the Show hidden files and folders radio box 
and uncheck Hide protected operating system files (Recommended) radio box
Click OK
Right click on the folder you want to Unlock then go to properties.
Now click on the Security tab and then click the Advanced button at the bottom.
Select the Owner tab in the next windows.
Now click on the Edit button. In the next windows select your username in the 
‘Change owner to’ field and check the "Replace owner of subcontainers and 
objects" option.
Now click OK on all the dialog boxes that are open. That’s it :)

Original issue reported on code.google.com by correctl...@gmail.com on 27 Sep 2011 at 10:22

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For Windows XP :
Open Windows Explorer(My Computer).
On the Tools menu, select Folder Options.
move to the View tab.
Check the "Show hidden files and folders" radio box and uncheck "Hide protected 
operating system files (Recommended)" radio box
and then follow instruction on this page http://support.microsoft.com/kb/308421

Original comment by correctl...@gmail.com on 30 Oct 2011 at 12:41

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Above tutorial applies to version >3.10. for 3.10< follow this tutorial
Download and run this script as an administrator 
http://lock-a-folder.googlecode.com/files/recoverfolders3.10.bat
refresh the view and u got it ;)
Note : This script toggle hidden files and folder view. To hide system files 
run this file again.
Reference : 
https://www.google.co.in/search?q=how+to+run+as+administrator+windows

Original comment by correctl...@gmail.com on 27 Apr 2012 at 11:48

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Hello, I am running 3.10.3 and Windows 7 and have the same "can't be unlocked" 
error as everyone else. Your instructions from Sept 27, 2011 work fine UNTIL 
the step that says "Now click on the Security tab". There is no security tab 
under properties. There is an "advanced" button at the bottom, but there is no 
"owner" tab in it. I would really appreciate it if you could help me. I have 
locked some very important files that I now do not have access to. 

Original comment by MBlu...@gmail.com on 8 Sep 2012 at 7:03

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hi..i installed your lockafolder software..its nice...at one time,i forgot my 
password ...so i tried to uninstall the software...when uninstall it ask me  
for password...i got a link from your project to recover password.. so i 
installed clean registry file for recovering my password...its successfully 
uninstalled the software..when i install the software again,..it successfully 
installed..but when i trying to uninstall it uninstalled without asking for 
password...so how to get the security for uninstalling????

Original comment by sara191...@gmail.com on 22 Sep 2012 at 5:59

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I have a solution to those, who can't take ownership of the locked folder, and 
don't have a security tab. Basically all you have to do is to make both of 
those things happen manually through command prompt.
1. Download the latest Lock-a-folder, open it, find your locked folder in the 
rescue tab, and try to rescue it. You will get an error message. It is 
important to write donw the exact folder name from this massage. It will be 
something like this: "C:\Folder123{23f4-frrgr23-gtrbrbbe2-3234}" (Yes, the long 
gibberish in the brackets counts too)
2. Now open an elevetad command prompt. Then type:

TAKEOWN /F C:\Folder123{23f4-frrgr23-gtrbrbbe2-3234}
Formula: TAKEOWN /f <FOLDERNAME

3. Now you have ownership. The only thing left is to give yourself full 
control. To do that, type in this in the elevated command prompt (lets say your 
windows user name is User123):

icacls "C:\Folder123{23f4-frrgr23-gtrbrbbe2-3234}" /grant User123:(OI)(CI)F
Formula: icacls "<FOLDERNAME>" /grant <USERNAME>:(OI)(CI)F

4. Now you can open Lock-a-folder again, and succesfully perform a rescue 
operation.

Original comment by goczo.zs...@gmail.com on 22 Nov 2012 at 9:52

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Original comment by kamalaku...@gmail.com on 27 Jun 2013 at 5:08

Attachments:

• debug.log

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Hello guys,

I just copied the locked folder to another unit (c:, d:) or to another folder 
and rescued it from there using Lock a Folder. It worked perfectly!

Original comment by diegomou...@gmail.com on 31 Oct 2013 at 12:49