vladimiry / ElectronMail

Unofficial ProtonMail Desktop App
GNU General Public License v3.0
1.48k stars 96 forks source link

Electronmail is crashing #612

Closed RobertKirchner9 closed 1 year ago

RobertKirchner9 commented 1 year ago

When I open ElectronMail, it opens successfully, but then 10 seconds or so later it gives me a couple of error messages (screenshots attached) and then crashes. Running on Linux Mint Mate 21.1. Screenshot at 2023-04-19 20-42-09 Screenshot at 2023-04-19 20-42-31

vladimiry commented 1 year ago

Closing as duplicate of #551.

Not a crash since the app keeps working. Disabling full-text search is a workaround.

There is a fallback "html to txt" conversion via iframe vs text-based processing, and I guess this is where the issue lies.

RobertKirchner9 commented 1 year ago

I'm having repeated issues in recent days with Electronmail crashing about 30 seconds after opening.

Sent with Proton Mail secure email.

------- Original Message ------- On Thursday, April 20th, 2023 at 5:27 AM, Vladimir Yakovlev @.***> wrote:

Closing as duplicate of #551.

Not a crash since the app keeps working. Disabling full-text search is a workaround.

There is a fallback "html to txt" conversion via iframe vs text-based processing, and I guess this is where the issue lies.

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: @.***>

vladimiry commented 1 year ago

There was no app update in the recent days, so it's likely related to your system (some system updates, or installed uninstalled software/drivers/etc).

vladimiry commented 1 year ago

You seem to run Linux, so consider running the app type other than crashing one. I'd recommend trying "containerized" package types first, like Flatpak or Snap, since those come with some system isolation capabilities.

RobertKirchner9 commented 8 months ago

When I try to open ElectronMail now, I get this error message.

Something went wrong We couldn't load this page. Please refresh the page or check your internet connection.Error: App version outdated

I updated from v.5.2.1 to 5.2.2 but the problem persists.

Sent with Proton Mail secure email.

On Sunday, July 2nd, 2023 at 4:25 PM, Vladimir Yakovlev @.***> wrote:

You seem to run Linux, so consider running the app type other than crashing one. I'd recommend trying "containerized" package types first, like Flatpak or Snap, since those come with some system isolation capabilities.

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: @.***>

vladimiry commented 8 months ago

I updated from v.5.2.1 to 5.2.2 but the problem persists.

What is the direct link you got the update from? Still works fine at my side, so let's see if there will be more reports.

RobertKirchner9 commented 8 months ago

nvm, it's working now.

Sent with Proton Mail secure email.

On Thursday, 16 November 2023 at 7:00 PM, Vladimir Yakovlev @.***> wrote:

I updated from v.5.2.1 to 5.2.2 but the problem persists.

What is the direct link you got the update from? Still works fine at my side, so let's see if there will be more reports.

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: @.***>