vladimiry / ElectronMail

Unofficial ProtonMail Desktop App
GNU General Public License v3.0
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Error message when opening the app #616

Closed BobWs closed 1 year ago

BobWs commented 1 year ago

Lately I get this error message every time I open the app. Any idea how I can fix this?

Uncaught (in promise): WebviewPingFailedError: Failed to ping the "webview" backend service (timeout: 7000ms).
WebviewPingFailedError: Failed to ping the "webview" backend service (timeout: 7000ms).
at file:///Applications/ElectronMail.app/Contents/Resources/app.asar/app/web/browser-window/index.mjs:8855:83
at Observable.init [as _subscribe] (file:///Applications/ElectronMail.app/Contents/Resources/app.asar/app/web/browser-window/index.mjs:4096:33)
at Observable._trySubscribe (file:///Applications/ElectronMail.app/Contents/Resources/app.asar/app/web/browser-window/index.mjs:2948:23)
at file:///Applications/ElectronMail.app/Contents/Resources/app.asar/app/web/browser-window/index.mjs:2942:119
at errorContext (file:///Applications/ElectronMail.app/Contents/Resources/app.asar/app/web/browser-window/index.mjs:5293:14)
at Observable.subscribe (file:///Applications/ElectronMail.app/Contents/Resources/app.asar/app/web/browser-window/index.mjs:2940:63)
at doInnerSub (file:///Applications/ElectronMail.app/Contents/Resources/app.asar/app/web/browser-window/index.mjs:4425:52)
at outerNext (file:///Applications/ElectronMail.app/Contents/Resources/app.asar/app/web/browser-window/index.mjs:4419:38)
at OperatorSubscriber._this._next (file:///Applications/ElectronMail.app/Contents/Resources/app.asar/app/web/browser-window/index.mjs:4149:13)
at Subscriber.next (file:///Applications/ElectronMail.app/Contents/Resources/app.asar/app/web/browser-window/index.mjs:3219:97)×
Failed to ping the "webview" backend service (timeout: 7006ms).
vladimiry commented 1 year ago

This is fixed in the next/5.1.8 release.

You can get a work-in-progress 5.1.8 version with included fix from the link in the https://github.com/vladimiry/ElectronMail/issues/559#issuecomment-1508160458 message.