bago
commented
2 years ago How can I answer anything different from "maybe" or "probably"? ;-) Either you did something wrong or you found a bug, but I can't say which one from the information you posted.
Of course you will have to share your full template, too, or at least a template showing your issue.
We have created a custom template by copying the default versafix-1 template, in order to add our own header and footer regions. The reason we did this, was so that we could have the header block show our site logo and title in the same row (which was not possible with the existing blocks). What we are struggling with is the footer does not seem to take any of our media queries and strips off CSS while sending out the mail. Previewing it in HTML within the browser shows the changes, but viewing the same email on a mobile device shows something entirely different with none of our changes applied. Is there something we are doing wrong here?