No Video from either participant when joining from "Incoming Call" notice on iOS

[mattyg]

Describe the bug

When joining a conference from an incoming call notice on iOS, neither participants video is shown, only a grey background.

Very inconsistently, the video for both participants does appear properly.

Expected Behaviour

Both participants video is shown when joining a conference from an incoming call notice on iOS.

Steps to Reproduce the Problem

See the minimalistic code example below.

Minimalistic code (recommended)

This repo (branch no-hud-video-bug) demonstrates the issue: https://github.com/mattyg/voxeet-cordova-example

Follow the steps below to reproduce:

Device A, tap "Connect" button Device B (iOS), tap "Connect" button

Device A, tap "Create Conference" Device A, enter the "Connected as" user name displayed on Device B and tap "Invite User"

Device B (iOS) Accept the "Incoming Call" notice

Upon joining the conference, neither the self-facing nor other participants video is shown. Instead only a grey background is shown.

Specifications

• Device A: Android 8, Moto G4
• Device B: iPhone X, running iOS 14.0.1
• Latest plugin and sdk release 1.3.35

[FabienLavocat]

Thank you @mattyg for reporting this issue, we are working on it and will get back to you as soon as we have a solution.

[VTCoco]

Do you hear at least the other participant or neither audio & video are available @mattyg?

[mattyg]

@VTCoco Device B does not get audio nor video.

[VTCoco]

Ok thank you for your report, we are working on it. https://github.com/voxeet/voxeet-uxkit-cordova/issues/37 is also related to this one. 👍

[mattyg]

Just checking in on this @VTCoco. Do you have any eta for when the issue will be resolved? Thanks!

[VTCoco]

Everything is fixed on our side, we are now testing before the v3.0.1 release 👍

[VTCoco]

Hello with the https://github.com/voxeet/voxeet-uxkit-cordova/releases/tag/v1.4.2 release that is using our v3.0.1 VoxeetSDK, this ticket is resolved.