Closed nomoresecrets closed 8 years ago
Closed. I simply added ServiceDesk within the deployed Jira instance.
Hi,
I'm planning on using this module to deploy Jira Software and Service Desk. Are you still using it this way? Any problems up to now? How did the upgrades went?
Thanks,
Still using it, works fine for me. I'm deploying "jira-software" with it and afterwards upgrade "jira-servicedesk" via JIRA itself (Administration -> Applications)
Upgrade works fine: replacing $version and $checksum and wait until puppet did it's job. I tend to stop JIRA before upgrade and take a fresh db-backup and snapshot.
Hi, Thanks for your input. Are the upgrades of both Jira Service Desk and Jira Software done via puppet?
software gets updated via puppet and servicedesk via web-ui of jira
I tried defining product => 'servicedesk' but it looks like the download fails.
I can see a file "atlassian-servicedesk-3.1.2.tar.gz_..." under /tmp. The correct filename seems to be "atlassian-servicedesk-3.1.2-jira-7.1.2.tar.gz".
Best regards,
Denny