Closed demooooooo closed 1 year ago
Would you let me know if the problem still exists or if it was temporary?
I went through the troubleshooting and tried the trial server trying to ping access.vpnhood.com, and found that the network was not available. I don't know if this is the cause of this.
Does it work now on your end?
Still not working. I use the server Ping console.vpnhood.com just fine. I think that's what's preventing the server from installing vpnhood.
Does it work now on your end?
On my server, I still can't install the vpnhood service.
I see you can ping the server, I need the error message. you can send it here or to my email. By the way we are going to update the access manager and we have about 1 hour downtime trudy@vpnhood.com
My server log file, it's been sent to you.
My OS version is Ubuntu 22.04 LTS - and with the install command on the server, it starts the vpnhood server normally.The server logs are as follows `2023-12-03 04:54:17.8637 | Info | | Server Module: VpnHood.Server, Version=3.1.433.0, Culture=neutral, PublicKeyToken=null
2023-12-03 04:54:17.9170 | Info | | Server OS: Ubuntu 22.04.3 LTS, X64, TotalMemory: 61 GB, Logical Cores: 40
2023-12-03 04:54:17.9214 | Info | | Server DefaultTcpKernelSentBufferSize: 16384, DefaultTcpKernelReceiveBufferSize: 131072
2023-12-03 04:54:17.9844 | Info | | Server Configuring by the Access Server...
2023-12-03 04:54:27.5489 | Info | | Server Public IPv4: 185...238, Public IPv6:, IsV6Supported: False
2023-12-03 04:56:07.6728 | Error | | Server Could not configure server! Retrying after 60 seconds. System.Threading.Tasks.TaskCanceledException The request was canceled due to the configured HttpClient.Timeout of 100 seconds elapsing.
`