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vrchat-community / creator-companion

The Entry Point for Making Things in VRChat
https://vrchat.com/home/download
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[BUG] VRChat Creator Companion will not install on drive it was downloaded onto. #347

Closed Reekitty closed 11 months ago

Reekitty commented 11 months ago

Describe the bug

I did install Unity Hub first then downloaded Creator Companion. Attempted to install Creator Companion and received "The drive or UNC share you selected does not exist or is not accessible. Please select another." I uninstalled Unity Hub to see if the Creator Companion would install it after but was not able to get that far in the process.

To Reproduce

  1. Installed Unity Hub.
  2. Downloaded VRChat Creator Companion through the VRChat website.
  3. Click on the Steup executable in my downloads folder.
  4. Received Error.
  5. Uninstalled Unity Hub and tried again.
  6. Received the same Error. VRChat Creator Companion Error

Expected behavior

Expected VRChat Creator Companion to install

Screenshots

VRChat Creator Companion Error

Related Product

VCC (VRChat Creator Companion)

Product Version

2.1.2

OS

Windows 10

Additional context

No response

momo-the-monster commented 11 months ago

Hi @Reekitty - not sure why the install fails since we don't have any details about the drive which it's trying to use, but you can use the command line to run the Installer with the /DIR argument to set its location if needed.

For example, if I wanted to install the 2.1.3 version to my "F" drive, I could run the following command from the folder where the Setup file is located:

VRChat_CreatorCompanion_Setup_2.1.3.exe /DIR = "F:/CreatorCompanion"

Will you give this a try, using a local volume (ie not a Cloud-Service-Mapped drive like OneDrive or Google Drive)

Reekitty commented 11 months ago

I am using an external drive (D:). I tried that command in the folder the setup file is located but I received the same error.

Update I fixed it by going to Control Panel and then Programs & Features, scrolled down until I saw VRChat Creator Companion and uninstalled that version (It was still stuck on 2.1.0 which I had uninstalled previously). It could not find the uninstall .exe and asked if I wanted to remove. Clicked Yes and tried reinstalling 2.1.3 and it worked.