Sync Issues - How to troubleshoot

[moshin34]

So, I disregarded the danger signs and setup IBM Cloud ant sync.

I had about 3-4 different clients, and they would prompt from time to time to keep A, or B, or A and B, and I always picked A and B, because frankly I wasn't sure which was which.

However, one day, a lot (not all) of my documents are missing !

Is there a method to trouble shoot this? I just want to come up with a game plan before i move to my own VPS and resume.

Also curious what a best practice is for backing up when you have sync enabled, since icloud backup isnt recommended.

Thanks!

[vrtmrz]

Sorry for being late! And I am also so sorry for your troubles.

To shoot the troubles, we should check what files were corrupted or lost, first. The following method may be effective.

• If some devices still have a non-corrupted note, you can check the inconsistency of the database and storage by Verify and repair all files on the Hatch pane on the setting dialogue. If there are mismatches, we can decide to restore or overwrite storage/database.
• If not, we can view the global history of the vault by Show vault history from a command palette. We can check the changes which happened in specific durations. This vault history is in each device.

Also curious what a best practice is for backing up when you have sync enabled, since icloud backup isnt recommended.

There are no specific effective methods. On iOS, I usually back the vault up by Simply zipping the vault in the File app before impactful things or about once a month, and usually use Differential ZIP backup for daily usage. (I used to move the zipped files out of the vault with the File app when I saw the opportunity, but recently I also added the ability to upload directly to S3).

[moshin34]

---- Obsidian info ---- Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) obsidian/1.5.12 Chrome/120.0.6099.283 Electron/28.2.3 Safari/537.36 ---- remote config ---- Requesting information from the remote CouchDB has failed. If you are using IBM Cloudant, this is normal behaviour.

---- Plug-in config --- version:0.23.17 remoteType: "" useCustomRequestHandler: false couchDB_URI: cloudant couchDB_USER: 𝑅𝐸𝐷𝐴𝐶𝑇𝐸𝐷 couchDB_PASSWORD: 𝑅𝐸𝐷𝐴𝐶𝑇𝐸𝐷 couchDB_DBNAME: 𝑅𝐸𝐷𝐴𝐶𝑇𝐸𝐷 liveSync: false syncOnSave: false syncOnStart: false savingDelay: 200 lessInformationInLog: false gcDelay: 0 versionUpFlash: "" minimumChunkSize: 20 longLineThreshold: 250 showVerboseLog: false suspendFileWatching: true trashInsteadDelete: true periodicReplication: false periodicReplicationInterval: 60 syncOnFileOpen: false encrypt: true passphrase: 𝑅𝐸𝐷𝐴𝐶𝑇𝐸𝐷 usePathObfuscation: false doNotDeleteFolder: false resolveConflictsByNewerFile: false batchSave: false batchSaveMinimumDelay: 5 batchSaveMaximumDelay: 60 deviceAndVaultName: "" usePluginSettings: false showOwnPlugins: false showStatusOnEditor: true showStatusOnStatusbar: true showOnlyIconsOnEditor: false usePluginSync: false autoSweepPlugins: false autoSweepPluginsPeriodic: false notifyPluginOrSettingUpdated: false checkIntegrityOnSave: false batch_size: 25 batches_limit: 25 useHistory: true disableRequestURI: true skipOlderFilesOnSync: true checkConflictOnlyOnOpen: false showMergeDialogOnlyOnActive: false syncInternalFiles: false syncInternalFilesBeforeReplication: false syncInternalFilesIgnorePatterns: \/node_modules\/, \/.git\/, \/obsidian-livesync\/ syncInternalFilesInterval: 60 additionalSuffixOfDatabaseName: 99daf0b6a7cf2a4a ignoreVersionCheck: false lastReadUpdates: 22 deleteMetadataOfDeletedFiles: false syncIgnoreRegEx: "" syncOnlyRegEx: "" customChunkSize: 0 readChunksOnline: true watchInternalFileChanges: true automaticallyDeleteMetadataOfDeletedFiles: 0 disableMarkdownAutoMerge: false writeDocumentsIfConflicted: false useDynamicIterationCount: false syncAfterMerge: false configPassphraseStore: "" encryptedPassphrase: 𝑅𝐸𝐷𝐴𝐶𝑇𝐸𝐷 encryptedCouchDBConnection: 𝑅𝐸𝐷𝐴𝐶𝑇𝐸𝐷 permitEmptyPassphrase: false useIndexedDBAdapter: true useTimeouts: false writeLogToTheFile: false doNotPaceReplication: false hashCacheMaxCount: 300 hashCacheMaxAmount: 50 concurrencyOfReadChunksOnline: 100 minimumIntervalOfReadChunksOnline: 333 hashAlg: xxhash64 suspendParseReplicationResult: true doNotSuspendOnFetching: false useIgnoreFiles: false ignoreFiles: .gitignore syncOnEditorSave: false pluginSyncExtendedSetting: {} syncMaxSizeInMB: 50 settingSyncFile: "" writeCredentialsForSettingSync: false notifyAllSettingSyncFile: false isConfigured: true settingVersion: 0 enableCompression: false accessKey: 𝑅𝐸𝐷𝐴𝐶𝑇𝐸𝐷 bucket: 𝑅𝐸𝐷𝐴𝐶𝑇𝐸𝐷(0 letters) endpoint: Not configured or AWS region: 𝑅𝐸𝐷𝐴𝐶𝑇𝐸𝐷(4 letters) secretKey: 𝑅𝐸𝐷𝐴𝐶𝑇𝐸𝐷 useEden: false maxChunksInEden: 10 maxTotalLengthInEden: 1024 maxAgeInEden: 10 disableCheckingConfigMismatch: false displayLanguage: "" enableChunkSplitterV2: false disableWorkerForGeneratingChunks: false processSmallFilesInUIThread: false notifyThresholdOfRemoteStorageSize: 800 configPassphrase: "" preset: "" syncMode: ONEVENTS dummy: 0

[moshin34]

thanks for your response. I now see some files im my history. But how can I recover them? I feel like some of them I click, and the header is there, but hte document seems empty. It seems merely clicking them will restore them?