our app can't be installed on stores, urgent help is required

[ergineroglu]

Describe the bug We have updated our app and since then our app can't be installed from app store.

To Reproduce Steps to reproduce the behavior:

1. Go to App Store, search for Segmentify App (link: https://apps.vtex.com/segmentifypartneruk-segmentify/p)
2. Click on "Get the App"
3. Scroll down and hit "Place Order"
4. Got error message "An error occurred while placing your order. Please try again."

Expected behavior App should be installed without poroblem.

Screenshots Details on Loom

We have also opened a forum post on Community: link to post

Desktop environment (please complete the following information, if applicable):

ergineroglu@EE-MacBook-Air:~/Repos/vtex-app (dev)$  npx envinfo --system --binaries --browsers
Need to install the following packages:
  envinfo@7.8.1
Ok to proceed? (y) y

  System:
    OS: macOS 13.2.1
    CPU: (8) arm64 Apple M1
    Memory: 153.63 MB / 16.00 GB
    Shell: 3.2.57 - /bin/bash
  Binaries:
    Node: 19.6.0 - /opt/homebrew/bin/node
    Yarn: 1.22.19 - /opt/homebrew/bin/yarn
    npm: 9.4.0 - /opt/homebrew/bin/npm
  Browsers:
    Chrome: 112.0.5615.121
    Safari: 16.3

[lrodriguess]

Hi Ergin, This is going to be treated in the ticketing system (ticket 801434) tks