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vultr / whmcs-vultr

Vultr Module for WHMCS
Apache License 2.0
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[BUG] - Configurable Options Already Exists (WHMCS v8) #102

Open aliumar8 opened 3 years ago

aliumar8 commented 3 years ago

IMPORTANT: WHMCS errors are difficult to reproduce and troubleshoot unless we have a very detailed problem report. Please note that incomplete reports may be REJECTED as incomplete

In order to help community members to reproduce your error, your bug must occur on a newly installed instance as described in our public documentation - https://www.vultr.com/docs/vultr-whmcs-module#Installation - no other plugins or configurations should be present.

Describe the bug A clear and concise summary of what the bug is, and the fixes you’ve attempted.

Your Environment:

Detailed steps to reproduce error on fresh install For example:

  1. Login to '...'
  2. Configure ‘...’
  3. Click on menu option '....'
  4. Scroll down to '....'
  5. See error (Add screenshots and logs that may help explain your problem)

Logs Provide error logs from WHMCS - go to Utilities>Logs>Module Log

Additional Logs and Extra Information

Add any other context about the problem here.

aliumar8 commented 3 years ago

Dear Team,

I'm facing a problem in the Fresh/New WHMCS Installation With Vultr Module.

On the Product Edit Page when I click on Configurable Options Generate Default It says Configurable Options already exists but there is nothing in Configurable Options. Please Check the attached Screenshot

I'm Using

WHMCS Version - 8.0.4 PHP Version - 7.4 OpenLiteSpeed Web Server No-Apache

image

agentmoller001 commented 3 years ago

I have not updated to WHMCS 8 yet (so this may not apply), but is there anything in the Setup > Products/Services > Configurable Options like...

Vultr Autogenerated Vultr #226 Configurable Options

... to confirm that it actually does exist?

You can also try this to see if it might give you any clues - https://docs.whmcs.com/Troubleshooting_Module_Problems