cannot list OSID

[arsenhov1q1q1q]

hi on Whmcs 7.7 and php 7.3 we have problem in client area location listed but client cannot select os type

[heapofrawiron]

Hi @arsenhov1q1q1q It looks like you may have missed a step when setting up that product on the admin side. When you create the product for a group, you have to go to the "Module Settings" tab, ensure that the correct API key is entered in the field, (no whitespace), and click "Generate default", please see the screenshot I've included.

[arsenhov1q1q1q]

Thank you for responding but i have problem see this images

[ddymko]

@arsenhov1q1q1q You posted a screenshot with your Public Vultr API Key. I have removed this photo.

Also I am not entirely sure what the issue is here without some more context? Have you tried generating the defaults?

Also are you running a custom theme on your WHMCS instance? Your pages look inverted.

Also please generate a new API Key: https://my.vultr.com/settings/#settingsapi

[heapofrawiron]

Hi @arsenhov1q1q1q

building on what @ddymko mentioned, there are notable styling differences as well. If this is a custom styling, that could be causing the issue

[arsenhov1q1q1q]

My Problem resolved by configure "Configurable Options" thank you all

[ByronAP]

@arsenhov1q1q1q did you have to manually add each option?

[ByronAP]

i for the life of me can not get the os field to populate... everything else works

[AnilChinchawale]

Hello,

Facing same issue where user not able to get configuration form to put information OS and other information, I would request you to guide me to fix it.

[AnilChinchawale]

Thanks, it worked!

[xbh03]

Hi all, I have the same problem, I can't solve it.