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vwadhera / Project-JIRA-GIthub

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Capturing customer email requests #3

Open sync-by-unito[bot] opened 3 years ago

sync-by-unito[bot] commented 3 years ago

The easiest way for your customer's to request help is by sending an email request to your service desk project. When emails get sent to your project, they land in your queue as a request (just like this one).

Try it out

Email a request to Demo desk's support email address ( demo@vwadhera.atlassian.net ) to see how it looks for your customers and agents.

┆Issue is synchronized with this Jira Service Request by Unito

sync-by-unito[bot] commented 3 years ago

➤ Example Customer commented:

But wait, the conversation is only just getting started. For your customers, getting in touch is as easy as responding to the notification they receive in their email inbox.