When a customer selects a payment provider with for example no charge fee, cancels the payment and then selects a payment with charge fee, the fee does not get added to the checkout price.
In our case, we have iDeal (dutch payment solution), which has no additional fee to it, and a bank transfer who handles a fee of 2%.
If the client first chooses iDeal to pay, cancels the payment there, and gets back on the website to choose an alternative payment, and picks the bank transfer (with fee), it won't charge the extra fee.
When a customer selects a payment provider with for example no charge fee, cancels the payment and then selects a payment with charge fee, the fee does not get added to the checkout price.
In our case, we have iDeal (dutch payment solution), which has no additional fee to it, and a bank transfer who handles a fee of 2%. If the client first chooses iDeal to pay, cancels the payment there, and gets back on the website to choose an alternative payment, and picks the bank transfer (with fee), it won't charge the extra fee.
How can we fix this?