tried to install on esxi 5.5 - and now can't uninstall it

[SmirnovDevOps]

Hi tried to install on esxi 5.5 - and now can't uninstall it

getting this error

~ # esxcli software vib remove -n w2c-letsencrypt-esxi [InstallationError] Error in running rm /tardisks/payload1.v00: Return code: 1 Output: rm: can't remove '/tardisks/payload1.v00': Device or resource busy

It is not safe to continue. Please reboot the host immediately to discard the unfinished update. Please refer to the log file for more details. ~ #

[horfic]

Hi, unfortunately esxi 5.5 was not tested and we are not planning on supporting this esxi version.

However, did you try to reboot the esxi server as mentioned in your output? What information is written in the mentioned log file for more details?

PS: You can check what process is currently using this file by using the "lsof" command to get the process id

kind regards

[SmirnovDevOps]

already reboot the host after reboot the same error

/tardisks/payload1.v00': Device or resource busy

log file content /var/log/esxcli.log

[2023-02-08 07:47:40,214 root ERROR] remove failed: [InstallationError] Error in running rm /tardisks/payload1.v00: Return code: 1 Output: rm: can't remove '/tardisks/payload1.v00': Device or resource busy

It is not safe to continue. Please reboot the host immediately to discard the unfinished update. Please refer to the log file for more details. [2023-02-08 08:27:12,566 root ERROR] remove failed: [InstallationError] Error in running rm /tardisks/payload1.v00: Return code: 1 Output: rm: can't remove '/tardisks/payload1.v00': Device or resource busy

It is not safe to continue. Please reboot the host immediately to discard the unfinished update. Please refer to the log file for more details.

[SmirnovDevOps]

how to stop the process? that use /tardisks/payload1.v00

[horfic]

first you need to find out with lsof command which process (process id) is currently accessing this file. afterwards you can kill the process kill -9 {process id}

be careful that the process you are killing is not something important

[SmirnovDevOps]

i run lsof -d txt > lsof.txt lsof.txt

can't find any process /tardisks/payload1.v00

[horfic]

why don't you run lsof /tardisks/payload1.v00

that should provide you directly the info what process is accessing it

[SmirnovDevOps]

Maybe something is wrong, but then it gives me a list of all processes

lsof /tardisks/payload1.v00 -d txt > lsof2.txt lsof2.txt

[horfic]

is your server in maintenance mode?

can you try esxcli software vib remove --maintenance-mode -n w2c-letsencrypt-esxi

[SmirnovDevOps]

if i start the script /etc/init.d/w2c-letsencrypt start

it gives error sh: can't kill pid 64926: No such process

something wrong with process name/ID

[SmirnovDevOps]

is your server in maintenance mode?

can you try esxcli software vib remove --maintenance-mode -n w2c-letsencrypt-esxi

i heve to put my server in maintenance before?

[Churro]

Hi, I have no idea what causes your problems but I can tell you for sure that 5.5 is not supported. It doesn't run the acme_tiny.py script.

[SmirnovDevOps]

solved, thanks