Ensure a consistent perspective in introduction text

[iadawn]

Use either first or third person consistently.

From survey

I vote that we either explain or completely strip out the WCAG jargon so beginners can follow along and associate the technical jargon (which they can learn later) with the actual effect, but understand if this is meant to educate people on those principles.

[MicheleAWilliams-A11y]

Hi @iadawn - I'm not sure how the "first or third person" fits here, but overall I'm not sure this issue is accurately capturing my survey comment.

I'm wondering (at a higher level) if the personas are trying to educate about the WCAG success criteria or simply present the barriers as they occur (without tying them to an explicit accessibility explanation). From what I recall from my review, there was inconsistency there.

[mpalmersg]

Perspectives seen consistent now.