w3c / wai-website-design

WAI Website Design and Redesign
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Collect top tasks #13

Closed charlottehwise closed 7 years ago

charlottehwise commented 8 years ago

Collect and refine a list of top tasks commonly performed on site by visitors (personas). This will be used to refine the IA and to inform the test plan for the benchmarking usability study.

See: https://www.digitalgov.gov/2014/07/02/using-top-tasks-to-be-top-notch-federal-reserve-board-usability-case-study/ http://alistapart.com/article/what-really-matters-focusing-on-top-tasks http://www.measuringu.com/blog/top-tasks.php http://www.gerrymcgovern.com/new-thinking/top-task-analysis-evidence-over-opinion

shawna-slh commented 8 years ago

We have an old task list & task-user matrix we developed for the 2005 redesign. Most of those are still relevant today. We will want to work on refining a top tasks list these days...

shawna-slh commented 8 years ago

Draft survey with open issues for @charlottehwise @James-Green and others: 5 Oct e-mail

shawna-slh commented 7 years ago

Survey results https://www.w3.org/2002/09/wbs/35532/wai-site-tasks/results