re-installation MSCC-PW not possible

[HB9SIU]

From: HB9SIU e-mail: 3xc.trh@besonet.ch

Hi Bob, Ron and all

About 1 year ago I bought a Proficio and installed the necessary app "MSCC-PW" (MSCC-WINDOWS_Install-20230224.exe) under "Win 10 pro".

After some initial difficulties, operation was possible. Operation under GSDR was also OK.

After some experimentation with my PC and a careless operation on the operating system, much of the MSCC and GSDR installation was missing. Despite intensive work on the PC, I can no longer put both apps "MSCC" and "GSDR" into operation.

1) The two "USB-Multus-Drivers" are installed. V 1.2.7.3 . Visible in Device Manager.

After double-clicking on the MSCC icon, the error message shown in Figure 1 appears. This error message makes sense because the folders listed in the error message are not available.

The ZIP file that can be created with the app (?? sorry) is empty. (Zip file is created but without content)

Any idea?

The "GSDR" app gets stuck during the installatiion in the "Initialize Genesis Radio Communication" phase. Stuck app can't with task manager to be deleted. Reboot necessary.

Thank you for any idea and help best regards John

[HB9SIU]

Figure 1 Top LibUSB-Win32 driver

[HB9SIU]

HAM-Pc Prozessor AMD FX(tm)-4300 Quad-Core Processor 3.80 GHz Installierter RAM 8.00 GB Geräte-ID 8D452BCD-C800-4B13-9FAB-EAE06EA73D1E Produkt-ID 00330-80000-00000-AA878 Systemtyp 64-Bit-Betriebssystem, x64-basierter Prozessor Stift- und Toucheingabe Für diese Anzeige ist keine Stift- oder Toucheingabe verfügbar.

Edition Windows 10 Pro Version 22H2 Installiert am ‎14.‎10.‎2021 Betriebssystembuild 19045.2846 Leistung Windows Feature Experience Pack 120.2212.4190.0

[HB9SIU]

Text above is Sys-Info

[HB9SIU]

ms-sdr.zip Multus_mscc.zip sdrcore-recv.zip sdrcore-trans.zip

1. As already mentioned above, the "Backup-logfiles.exe" file in the folder C:/MSCC-PW/utilitis" does not look for any log files for the zip file.
2. I have listed several zip files original log files from the folder..."C:\Users\Hans\AppData\Local\multus-sdr-mfc" here above.
3. I notice that this folder is named "-MFC". contains. Does that matter. My Proficio has no "MFC".
4. There is an error message in one of the log files.

I hope it helps you.

73 de HB9SIU, John

[w4mmp-ron]

Hi John, I see this in your issue report:

Did you run the "initialize.bat" file in the release folder? Even if you have, please run it again.

[HB9SIU]

Hi Ron, Thanks a lot for your quick answer. His reference to the "initialize.bat" file was successful. Unfortunately not enough. The main window, spectrum and waterfall will pop up. In the main window, the notice flashes during initialization. After a few seconds, the error messages below appear. I think it is clear to you that no information appears in the "Spectrum and Waterfall" diagrams either. Also no sound output.

best 73 de hb9siu, John

[HB9SIU]

ziplog.zip

IMPORTANT File

[HB9SIU]

Hello Ron.

MSCC-Pw is correct installed and running. Many thanks for your help Best regards and 73 de hb9siu, John

I think we can close this issue.

[w4mmp-ron]

Hello John, Glad it is working.