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wakatime / jetbrains-wakatime

IntelliJ IDEA, PyCharm, RubyMine, PhpStorm, AppCode, AndroidStudio, Goland, Rider, & WebStorm plugin for quantifying your coding.
https://wakatime.com/intellij-idea
BSD 3-Clause "New" or "Revised" License
1.12k stars 163 forks source link

Time suddenly missing from 28/10/2021 to 05/11/2021 #192

Closed fe-sak closed 2 years ago

fe-sak commented 2 years ago

Yesterday, everything was normal. The data was coming through and I could see the time in my Dashboard, specifically the project "Projeto_04_parrotsCardGame". But today, when I logged on, suddenly, everything I did from 28/10/2021 to 05/11/2021 disappeared. I searched google and found this link https://githubmemory.com/repo/wakatime/vscode-wakatime/issues/232 which looked like the same issue. I did what user "alanhamlett" suggested and it revived my wakatime puglin inside vs code (which you can notice 7 minutes spent in the "Projeto_04_parrotsCardGame" project), but the time lost didn't return... What should I do?

alanhamlett commented 2 years ago

It looks like code stats from this error are lost, because wakatime-cli exits without saving the heartbeat to the offline db: https://github.com/wakatime/wakatime-cli/blob/61dac3bcc6671dd54f787ec466bf115c504b51f9/cmd/legacy/run.go#L43

However, there will be a log of the file you were editing along with the timestamps in ~/.wakatime.log. If you email that log file to support@wakatime.com we can help recover that lost time for you.

fe-sak commented 2 years ago

Hello! Thank you very much! I will e-mail them my log right away. Also, how can I lock the config files?

alanhamlett commented 2 years ago

Locking the config files is something the wakatime-cli program might do in the future, but it can't be done manually.

alanhamlett commented 2 years ago

Unfortunately, this coding activity is lost since wakatime-cli exits without logging any error message to the log file whenever it's unable to read the config file.

I've opened two issues on the wakatime-cli repo to fix this.

fe-sak commented 2 years ago

No problem! I wonder if the issue has anything to do with a bad internet connection? Mine has been acting up these days... Again, thank you for your attention. Great service!