No Chargeback calculation available for support

[davinder26]

Hello @waliaabhishek getting this messge No Chargeback calculation available for support

Prometheus is running with below metrics- confluent_cloud_api_key

confluent_cloud_billing_details

confluent_cloud_chargeback_details

confluent_cloud_custom_scrape_status

confluent_cloud_kafka_cluster

confluent_cloud_user

but data is not displaying in grafana

[waliaabhishek]

No Chargeback calculation available for support

I think this is a miss on my part. I will try to add this to the codebase soon. For now, everything else will work, but the support cost will not be divided up between different entities.

but data is not displaying in grafana

For this one, The chargeback calculator start about 200 days in the past to calculate. What I have seen is that it takes about a minute per data to fetch, cleanse, calculate, and shipping it to prometheus. There are 2 sugggestions that I can give:

• Start the compose and let it run through (considering you checked the logs and there are no errors)
• Shorten the rewind time here to a much lower value (like 30) to not fetch all the historical dataset.

[davinder26]

@waliaabhishek Thanks , Its working now.

[waliaabhishek]

Thank you for the confirmation.