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walking-octopus / system-info-ut

A beautiful system info app for Ubuntu Touch.
https://open-store.io/app/system-info.walking-octopus
GNU General Public License v3.0
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Network Critical Error #10

Closed dtarrant2019 closed 1 year ago

dtarrant2019 commented 1 year ago

Just ran Ubuntu Info on my OP5t and the Network Panel reported Critical Error. However wifi and phone calls are working fine. I'm running xenial stable OTA-25. Don't remember having this problem prior to upgrading.

walking-octopus commented 1 year ago

Hmm. That's weird.

This error indicates that the Python side had raised an exception. Can you please share the logs at that point? You can use the LogViewer app to copy them.

dtarrant2019 commented 1 year ago

file:///home/phablet/.cache/copytoclipboard.costales/HubIncoming/1/application-click-logviewer.ruditimmer_logviewer_2.6.0.log

file:///home/phablet/.cache/copytoclipboard.costales/HubIncoming/2/application-legacy-morph-browser-.log

file:///home/phablet/.cache/copytoclipboard.costales/HubIncoming/3/dbus.log

dtarrant2019 commented 1 year ago

Not sure what I was doing as I've never done this before. Hope it will be of some use. (Just noticed the same issue on my Nexus-4 after upgade to OTA-25)

dtarrant2019 commented 1 year ago

Hi, I fired up LogViewer and posted the files it produced on GitHub. Never done this before, so not sure if I did it right. Have a look and let me know what you think.

Regards, David

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From: walking-octopus @.> Sent: Saturday, April 1, 2023 5:04:09 PM To: walking-octopus/system-info-ut @.> Cc: David Tarrant @.>; Author @.> Subject: Re: [walking-octopus/system-info-ut] Network Critical Error (Issue #10)

Hmm. That's weird.

This error indicates that the Python side had raised an exception. Can you please share the logs at that point? You can use the LogViewerhttps://open-store.io/app/logviewer.ruditimmer app to copy them.

— Reply to this email directly, view it on GitHubhttps://github.com/walking-octopus/system-info-ut/issues/10#issuecomment-1493033061, or unsubscribehttps://github.com/notifications/unsubscribe-auth/ANRKWJT2DNAA573F33YKD5TW7BGXTANCNFSM6AAAAAAWPWDXO4. You are receiving this because you authored the thread.Message ID: @.***>

dtarrant2019 commented 1 year ago

Where is walking-octopus ? I understand he is from Ukraine. I hope he is ok.

walking-octopus commented 1 year ago

I'm fine, just was a little busy with the exams. Sorry for letting this issue slip out of my mind.

I tried updating my Nexus 5 to the latest RC, but I couldn't replicate the bug. Can you please send the log files? Your last message only contained the paths to some unrelated logs... The logs are probably in a file like /home/phablet/.cache/upstart/application-click-system-info.walking-octopus_system-info_1.1.0.log.

If I had to guess what went wrong, I might put the blame on NetworkManager. That part of the code in general is quite unreliable, just executing some commands and using RegExp to get to the values.

dtarrant2019 commented 1 year ago

Hope your exams went well. Just looked for the log on my OP5t with file manager, but can't find it. Maybe I need to use terminal? Trouble is I'm not very experienced and I'm afraid of breaking the system. The sim in that device enables long duration calls at very low rates and my wife uses it for calling her sister. I'm 81 years old, so you aren't dealing with a computer wiz-kid. 😒

Sent from Samsung Galaxy-A51 Powered by Three Sent from Outlook for Androidhttps://aka.ms/AAb9ysg

From: walking-octopus @.> Sent: Sunday, April 9, 2023 10:24:00 AM To: walking-octopus/system-info-ut @.> Cc: David Tarrant @.>; Author @.> Subject: Re: [walking-octopus/system-info-ut] Network Critical Error (Issue #10)

I'm fine, just was a little busy with the exams. Sorry for letting this issue slip out of my mind.

I trued updating my Nexus 5 to the latest RC, but I couldn't replicate the bug. Can you please send the log files? Your last message only contained the paths to some unrelated logs... The logs are probably in a file like /home/phablet/.cache/upstart/application-click-system-info.walking-octopus_system-info_1.1.0.log.

If I had to guess what went wrong, I might put the blame on NetworkManager. That part of the code in general is quite unreliable, just executing some commands and using RegExp to get to the values.

— Reply to this email directly, view it on GitHubhttps://github.com/walking-octopus/system-info-ut/issues/10#issuecomment-1501084974, or unsubscribehttps://github.com/notifications/unsubscribe-auth/ANRKWJRHGJM6QD6CL47IEQ3XAJ53BANCNFSM6AAAAAAWPWDXO4. You are receiving this because you authored the thread.Message ID: @.***>

dtarrant2019 commented 1 year ago

Just had an idea, Ubuntu Info is on my old Nexus-4, so powered it on, but no critical error msg. I guess this is because it doesn't have a sim.

Sent from Samsung Galaxy-A51 Powered by Three Sent from Outlook for Androidhttps://aka.ms/AAb9ysg

From: walking-octopus @.> Sent: Sunday, April 9, 2023 10:24:00 AM To: walking-octopus/system-info-ut @.> Cc: David Tarrant @.>; Author @.> Subject: Re: [walking-octopus/system-info-ut] Network Critical Error (Issue #10)

I'm fine, just was a little busy with the exams. Sorry for letting this issue slip out of my mind.

I trued updating my Nexus 5 to the latest RC, but I couldn't replicate the bug. Can you please send the log files? Your last message only contained the paths to some unrelated logs... The logs are probably in a file like /home/phablet/.cache/upstart/application-click-system-info.walking-octopus_system-info_1.1.0.log.

If I had to guess what went wrong, I might put the blame on NetworkManager. That part of the code in general is quite unreliable, just executing some commands and using RegExp to get to the values.

— Reply to this email directly, view it on GitHubhttps://github.com/walking-octopus/system-info-ut/issues/10#issuecomment-1501084974, or unsubscribehttps://github.com/notifications/unsubscribe-auth/ANRKWJRHGJM6QD6CL47IEQ3XAJ53BANCNFSM6AAAAAAWPWDXO4. You are receiving this because you authored the thread.Message ID: @.***>

walking-octopus commented 1 year ago

Hope your exams went well.

Thanks!

Just looked for the log on my OP5t with file manager, but can't find it. Maybe I need to use terminal? Trouble is I'm not very experienced and I'm afraid of breaking the system. The sim in that device enables long duration calls at very low rates and my wife uses it for calling her sister. I'm 81 years old, so you aren't dealing with a computer wiz-kid.

Don't worry! Those are just the logs, so even if you delete them, nothing bad will come of it.

dtarrant2019 commented 1 year ago

Sending this from my OP5t. As you suggested, just restarted Ubuntu Info and now there is no Network Critical Error msg! Seems there is no problem after all. Sorry for wasting your time.

walking-octopus commented 1 year ago

No problem. In general, this part of the app is flaky, so I wasn't surprised it was the one to break... Thanks for reporting these weird bugs, even if we weren't able to reproduce them.