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wallee-payment / prestashop-mailhook

Introduces a hook to modify mail behavior in Prestashop
Apache License 2.0
2 stars 1 forks source link

unable to install from BO #5

Open norca1762 opened 12 months ago

norca1762 commented 12 months ago

Hi,

I downloaded the zipped file but I can't install it from the back office. I'm having the following error message:

mailhhok

Any idea what should I do?

Thanks in advance

theodorspringwallee commented 12 months ago

Dear norca1762

We have already a high prio BUG reported, were we have the same issue for the normal wallee/prestashop plugin.

I have reported now too, that this can also be the case for the mailhook plugin.

Best regards

norca1762 commented 12 months ago

Thanks for your reply @theodorspringwallee

I really hope to find a solution asap because it seems to be a prerequisite in order to install the Postfinace module.

I already contacted the Postfinance support and I'm waiting for their reply.

Best regards

vaperolles commented 9 months ago

Hi, i have the same trouble, did you find anything?

Best regards

norca1762 commented 9 months ago

Actually I was lucky because the module I needed to install now includes the Mailhook functionality by default. So I didn't have to find a solution for Mailhooks. Hope you find a solution soon. Best regards

vaperolles commented 9 months ago

@norca1762 I saw that you contacted postfinance, are you using the latest postfinance checkout module?

Best regards.

norca1762 commented 9 months ago

@vaperolles i'm using the postfinance module partially. Still waiting for a solution, because it's not Postfinance who developped the module and they told me that all necessary informations were sent to the agency who made this module and they will contact me as soon as they have a response. It's been almost two weeks and unfortunately no news yet.

Isues link I opened on github https://github.com/pfpayments/prestashop-1.7/issues/16

vaperolles commented 9 months ago

@norca1762 You're a bit luckier than me, I don't have any payment modules other than the Postfinance.

I'm still waiting for an answer from customer service like you.

Thanks for your informations.

Best regards

vaperolles commented 9 months ago

@norca1762 I found the solution, unzip the file rename the folder by mailhook zip it and try to install again. In the mailhook.php the name of the module is mailhook and the folder name should be the same.

norca1762 commented 9 months ago

Thank you @vaperolles for your response. What about “postfinancecheckout” module? it works correctly? For my part, I directly installed the "postfinancecheckout" module without first installing the Mailhook. Initially version 1.2.39 and since yesterday the latest version. This may have something to do with the problem I'm currently experiencing when the cart contains more than one product.

vaperolles commented 9 months ago

@norca1762 Unfortunately not, I can't even activate or uninstall it.