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warpdotdev / Warp

Warp is a modern, Rust-based terminal with AI built in so you and your team can build great software, faster.
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Cannot sign up through "Continue with github" #4927

Open satcon opened 6 months ago

satcon commented 6 months ago

Dupe Check

Describe the bug

it tips me that "Oops! We were unable to sign you in. Please try again." when I sign up for warp "continue with github"

To reproduce

  1. go to "https://app.warp.dev/signup/remote?scheme=warp&public_beta=true"
  2. click button "continue with github"

Expected behavior

No response

Screenshots

warp

Operating system

MacOS

Operating system and version

Sonoma 14.5

Shell Version

GNU bash, version 3.2.57(1)-release (arm64-apple-darwin23)

Current Warp version

No response

Regression

No, this bug or issue has existed throughout my experience using Warp

Recent working Warp date

No response

Additional context

No response

Does this block you from using Warp daily?

No

Is this a Warp specific issue? (i.e. does it happen in Terminal, iTerm, Kitty, etc.)

Yes, this I confirmed this only happens in Warp, not other terminals.

Warp Internal (ignore): linear-label:b9d78064-c89e-4973-b153-5178a31ee54e

None

dannyneira commented 5 months ago

Hi @satcon sorry to hear about this issue. Please try and make sure your github account login token is refreshed (logout, log back into github). Have you recently tried to login with the same email address as the github account? Or have you recently deleted your Warp account which had the same email as your github?

See further login troubleshooting steps in our docs.