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warpdotdev / Warp

Warp is a modern, Rust-based terminal with AI built in so you and your team can build great software, faster.
https://warp.dev
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warp wont log in #5244

Open kamel3d opened 3 months ago

kamel3d commented 3 months ago

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Describe the bug

when trying to log in it open the browser to do so, after logging to the site I clikc take me to warp but still not able to login

Screenshot 2024-08-21 at 13 50 57

To reproduce

not sure if you can reproduce it but the login is not working I am using a mac, I am not even able to see what version of warp I have since I can not log in

Expected behavior

No response

Screenshots

No response

Operating system

MacOS

Operating system and version

12.2.5

Shell Version

No response

Current Warp version

No response

Regression

No, this bug or issue has existed throughout my experience using Warp

Recent working Warp date

No response

Additional context

No response

Does this block you from using Warp daily?

No

Is this an issue only in Warp?

No, this issue happens in Warp and other terminals.

Warp Internal (ignore): linear-label:b9d78064-c89e-4973-b153-5178a31ee54e

None

dannyneira commented 2 months ago

Hi @kamel3d sorry to hear about this. When you click on sign in you should have a browser open to login to your Warp account. Once you logged in, if the take me to Warp isn't working you should be able to copy the auth token from the loggedin page and paste into Warp to login. Please see our docs for more on this. https://docs.warp.dev/help/troubleshooting-login-issues#how-to-get-an-auth-token-to-login

I hope this helps, let us know if the issue persists.

dannyneira commented 18 hours ago

Hey @kamel3d are you still seeing the same issue? Do you have access to ping app.warp.dev?