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wasabi222 / janitor

provider maintenance email parser
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New Install, Reschedule from zayo is failing #33

Open dnyt84 opened 4 years ago

dnyt84 commented 4 years ago

Hello,

when processing the inbox I have a Rescheduled Maintenance from Zayo that it is failing on:

[2020-10-19 15:36:15,405] INFO in Providers: attempting to process email RESCHEDULE NOTIFICATIONXXX IncZAYO TTN-XXX Planned [2020-10-19 15:36:15,414] INFO in Providers: attempting to mark maintenance rescheduled [2020-10-19 15:36:15,418] INFO in Providers: attempting to add new maint from email RESCHEDULE NOTIFICATIONXXX IncZAYO TTN-XXX Planned Job "run_now (trigger: date[2020-10-19 15:36:13 UTC], next run at: 2020-10-19 15:36:13 UTC)" raised an exception Traceback (most recent call last): File "/opt/janitor/venv/lib64/python3.6/site-packages/apscheduler/executors/base.py", line 125, in run_job retval = job.func(*job.args, **job.kwargs) File "/opt/janitor/app/jobs/main.py", line 169, in process process_provider(client, mail, p) File "/opt/janitor/app/jobs/main.py", line 129, in process_provider result = provider.process(em) File "/opt/janitor/app/Providers.py", line 734, in process result = self.add_reschedule_maint(soup, email) File "/opt/janitor/app/Providers.py", line 544, in add_reschedule_maint self.add_new_maint(soup, email) File "/opt/janitor/app/Providers.py", line 602, in add_new_maint window = line.next_sibling.strip().split('-') TypeError: 'NoneType' object is not callable

I have no maintenances listed currently

wasabi222 commented 4 years ago

Is this due to Zayo sending a reschedule email for a maintenance that isn't already in your db? It's also possibility that Zayo has changed their email format - they did this recently to have all times post in UTC and the template ended up breaking and I had to rewrite it. Can you post a sanitized version of the maintenance email in a gist?

dnyt84 commented 4 years ago

Hello,

I am not good enough in Python to figure that out, tried to spend some time on it yesterday

https://gist.github.com/dnyt84/7d06b54d5321ed091a60601d69dced2f

There are 2 email chains for Maintenance Notifications. TTN-00044xxxx1 TTN-00044xxxx5

The TTN-00044xxxx5 has 2 Dates for the maintenance, not sure if that is currently implemented.

Thank you for your help!

Daniel

dnyt84 commented 4 years ago

Here is another one that we got from Zayo:

1st Activity Date 10-Nov-2020 00:01 to 10-Nov-2020 06:00 ( Eastern ) 10-Nov-2020 05:00 to 10-Nov-2020 11:00 ( GMT )

Backup Date 11-Nov-2020 00:01 to 11-Nov-2020 06:00 ( Eastern ) 11-Nov-2020 05:00 to 11-Nov-2020 11:00 ( GMT )

dnyt84 commented 3 years ago

Good Morning,

Does not appear that they have any standard on time zones ... this MR came in today from Zayo:

Maintenance Window

1st Activity Date 30-Nov-2020 23:00 to 01-Dec-2020 05:00 ( GMT )

Backup Date 01-Dec-2020 23:00 to 02-Dec-2020 05:00 ( GMT )

Location of Maintenance: France