intu manager can't open on MacOS 10.12.1

[swizardlv]

the chinese words mean "application Intu manager can't be opened".

[gitwouter]

It possible that you need to right-click and then select 'open'. This is typical on Mac when you try to start an application downloaded from the web. You only need to do that the first time.

[ereneld]

It is not a bug but known issue. As @gitwouter mentioned you can right-click and then select 'open' then on the dialog you can see 'Open' button next to cancel button. That works.

[swizardlv]

@ereneld still not work for me. not the security issue.

[swizardlv]

@ereneld any update for this issue? i am evaluating whether to leverage Intu in new project. need your help asap. thanks.

[ereneld]

Sorry for not updating, i was sick and out of work. Could you paste log file under app? Right click on .app and show content, there is log file there. It may give a clue but it looks like the app has not started at all, so log should be empty in that case There are 2 possible issues as far as i can say; 1- somehow the .app file you have modified and mac can't open due to hash check. It behaves like a corrupt application. It may be due to unzipping process on your machine or on our end. Please re-download and unzip with different program. 2 - the graphic card is not supported somehow or the drivers on your machine may not be suitable. I can send a test application to understand the issue.

[swizardlv]

@ereneld sorry to hear that you were sick. hope you are better now. it's the issue 1. i extracted the zip using "unzip" in CLI. it didn't work. and also used "keka", didn't work either. when i switched to the mac build-in tool, it worked. I think the intu manager should be zipped using CLI then all unarchive tools can work well.

Thanks.

[ereneld]

@swizardlv glad that it worked. We will check the build machine process. I guess it is using mac build-in zip. Thanks.