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Some slack channels not showing in the slack trigger #6

Closed supportbboxx closed 4 years ago

supportbboxx commented 5 years ago

Some of the slack channels are not showing in the slack trigger and was also unable to search the channel.

Steps to reproduce the behavior: Add Trigger > Choose Slack Trigger. Add the Workplace > Choose Channel.

Expected Output: Be able to search the channel that I want.

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jeffbuswell commented 5 years ago

Hi @iguinto, thanks for reporting this issue! Do you have any more details on the channels that are missing? Are you a member of these channels? Are they public/private? Anything else that might be unique about them?

FYI - making these dropdowns searchable is on our backlog!

supportbboxx commented 5 years ago

Hi @jeffbuswell, Thank you for your reply. Yes, I am a member. I also tried creating Public/Private channels, and it seems only the old channels are showing in the dropdown.

jeffbuswell commented 5 years ago

And if you click the "refresh" button, these channels don't show up either?

Screen Shot 2019-11-20 at 7 11 34 PM
supportbboxx commented 5 years ago

Hi @jeffbuswell , Yes I've clicked that button several times and the number of the channels remains the same.

supportbboxx commented 4 years ago

Any update please?

jeffbuswell commented 4 years ago

@iguinto Apologies for the delayed reply. I believe you were hitting a limit on the number of channels shown in the dropdown. We just pushed an update to the site. Can you please refresh the list and see if the channel you are looking for is present?

supportbboxx commented 4 years ago

Hi @jeffbuswell,

Thank you so much. It's all good now.

vbinimelis commented 3 years ago

Hi @jeffbuswell ,

I'm facing the same issue. I'm not able to see all the slack channels. I refreshed several times and I still have the same issue.

Could you please help me?

Thanks