This issue is created to track the effort to develop the automated test for Manage the Agent Groups.
This involves:
First Develop
Create a new group.
Assign an existent agent to the new group
Check if the agent is assigned to the new group
Second Develop.
Remove the agent from the new group
Verify if the group label is not displayed on the agent details
Remove the group
This issue is created to track the effort to develop the automated test for Manage the Agent Groups. This involves: First Develop Create a new group. Assign an existent agent to the new group Check if the agent is assigned to the new group Second Develop. Remove the agent from the new group Verify if the group label is not displayed on the agent details Remove the group