Package Control does not response at all after installation in macOS

[lamons]

The Package Control it self can be successfully installed (I have tried the command, menu and manual ways and all got the same result), but After installation, I can't get any command prompt out in the command plate, the setting options in preference are all visible but greyed out (so I can't even get an debug log by tweaking the option).

[ghost]

I've had this same problem for a few months. It worked for years before that.

[wbond]

If you are running into a bug, please read https://packagecontrol.io/docs/troubleshooting before submitting an issue here.

Bug reports must include a debug log. The Troubleshooting page explains how to capture one.

[ghost]

The issue was resolved for me by deleting the old package control plugin and downloading a new one.

[lamons]

If you are running into a bug, please read https://packagecontrol.io/docs/troubleshooting before submitting an issue here. Bug reports must include a debug log. The Troubleshooting page explains how to capture one.

Hi, as I mentioned in the issue, I am not even able to modify the Package Control setting, thus it seems not possible to enable the debug log. @wbond

[lamons]

The issue was resolved for me by deleting the old package control plugin and downloading a new one.

Hmm I tried re-installing using all the methods but still got the same issue.

[wbond]

Please post your console contents, even if you can’t turn on debugging.

[lamons]

Here is the console log:

startup, version: 3211 osx x64 channel: stable
executable: /Applications/Sublime Text.app/Contents/MacOS/Sublime Text
working dir: /
packages path: /Users/***/Library/Application Support/Sublime Text 3/Packages
state path: /Users/***/Library/Application Support/Sublime Text 3/Local
zip path: /Applications/Sublime Text.app/Contents/MacOS/Packages
zip path: /Users/***/Library/Application Support/Sublime Text 3/Installed Packages
ignored_packages: ["Vintage"]
pre session restore time: 0.425512
using gpu buffer for window
startup time: 1.05312
environment variables loaded using: /bin/zsh -l
reloading plugin Default.arithmetic
reloading plugin Default.auto_indent_tag
reloading plugin Default.block
reloading plugin Default.colors
reloading plugin Default.comment
reloading plugin Default.convert_color_scheme
reloading plugin Default.convert_syntax
reloading plugin Default.copy_path
reloading plugin Default.detect_indentation
reloading plugin Default.echo
reloading plugin Default.exec
reloading plugin Default.fold
reloading plugin Default.font
reloading plugin Default.goto_line
reloading plugin Default.history_list
reloading plugin Default.indentation
reloading plugin Default.install_package_control
reloading plugin Default.kill_ring
reloading plugin Default.mark
reloading plugin Default.new_templates
reloading plugin Default.open_context_url
reloading plugin Default.open_in_browser
reloading plugin Default.pane
reloading plugin Default.paragraph
reloading plugin Default.paste_from_history
reloading plugin Default.profile
reloading plugin Default.quick_panel
reloading plugin Default.rename
reloading plugin Default.run_syntax_tests
reloading plugin Default.save_on_focus_lost
reloading plugin Default.scroll
reloading plugin Default.set_unsaved_view_name
reloading plugin Default.settings
reloading plugin Default.show_scope_name
reloading plugin Default.side_bar
reloading plugin Default.sort
reloading plugin Default.switch_file
reloading plugin Default.symbol
reloading plugin Default.transform
reloading plugin Default.transpose
reloading plugin Default.ui
reloading plugin CSS.css_completions
reloading plugin Diff.diff
reloading plugin HTML.encode_html_entities
reloading plugin HTML.html_completions
reloading plugin ShellScript.ShellScript
reloading plugin Package Control.1_reloader
reloading plugin Package Control.2_bootstrap
Traceback (most recent call last):
  File "/Applications/Sublime Text.app/Contents/MacOS/sublime_plugin.py", line 125, in reload_plugin
    m = importlib.import_module(modulename)
  File "./python3.3/importlib/__init__.py", line 90, in import_module
  File "<frozen importlib._bootstrap>", line 1584, in _gcd_import
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Sublime Text.app/Contents/MacOS/sublime_plugin.py", line 1199, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/***/Library/Application Support/Sublime Text 3/Installed Packages/Package Control.sublime-package/2_bootstrap.py", line 26, in <module>
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Sublime Text.app/Contents/MacOS/sublime_plugin.py", line 1199, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/***/Library/Application Support/Sublime Text 3/Installed Packages/Package Control.sublime-package/package_control/bootstrap.py", line 20, in <module>
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Sublime Text.app/Contents/MacOS/sublime_plugin.py", line 1199, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/***/Library/Application Support/Sublime Text 3/Installed Packages/Package Control.sublime-package/package_control/download_manager.py", line 24, in <module>
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Sublime Text.app/Contents/MacOS/sublime_plugin.py", line 1199, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/***/Library/Application Support/Sublime Text 3/Installed Packages/Package Control.sublime-package/package_control/downloaders/__init__.py", line 20, in <module>
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Sublime Text.app/Contents/MacOS/sublime_plugin.py", line 1199, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/***/Library/Application Support/Sublime Text 3/Installed Packages/Package Control.sublime-package/package_control/downloaders/oscrypto_downloader.py", line 44, in <module>
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Sublime Text.app/Contents/MacOS/sublime_plugin.py", line 1199, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/***/Library/Application Support/Sublime Text 3/Installed Packages/Package Control.sublime-package/package_control/deps/oscrypto/tls.py", line 11, in <module>
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Sublime Text.app/Contents/MacOS/sublime_plugin.py", line 1199, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/***/Library/Application Support/Sublime Text 3/Installed Packages/Package Control.sublime-package/package_control/deps/oscrypto/_mac/tls.py", line 39, in <module>
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Sublime Text.app/Contents/MacOS/sublime_plugin.py", line 1199, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/***/Library/Application Support/Sublime Text 3/Installed Packages/Package Control.sublime-package/package_control/deps/oscrypto/_mac/util.py", line 208, in <module>
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Sublime Text.app/Contents/MacOS/sublime_plugin.py", line 1199, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/***/Library/Application Support/Sublime Text 3/Installed Packages/Package Control.sublime-package/package_control/deps/oscrypto/_openssl/_libcrypto.py", line 15, in <module>
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Sublime Text.app/Contents/MacOS/sublime_plugin.py", line 1199, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/***/Library/Application Support/Sublime Text 3/Installed Packages/Package Control.sublime-package/package_control/deps/oscrypto/_openssl/_libcrypto_ctypes.py", line 30, in <module>
  File "./python3.3/ctypes/__init__.py", line 353, in __init__
OSError: dlopen(/Users/***/lib/libcrypto.dylib, 6): no suitable image found.  Did find:
    /Users/***/lib/libcrypto.dylib: mach-o, but wrong architecture
    /Users/***/lib/libcrypto.dylib: mach-o, but wrong architecture
reloading plugin Package Control.Package Control
Traceback (most recent call last):
  File "/Applications/Sublime Text.app/Contents/MacOS/sublime_plugin.py", line 125, in reload_plugin
    m = importlib.import_module(modulename)
  File "./python3.3/importlib/__init__.py", line 90, in import_module
  File "<frozen importlib._bootstrap>", line 1584, in _gcd_import
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Sublime Text.app/Contents/MacOS/sublime_plugin.py", line 1199, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/***/Library/Application Support/Sublime Text 3/Installed Packages/Package Control.sublime-package/Package Control.py", line 89, in <module>
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Sublime Text.app/Contents/MacOS/sublime_plugin.py", line 1199, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/***/Library/Application Support/Sublime Text 3/Installed Packages/Package Control.sublime-package/package_control/commands/__init__.py", line 3, in <module>
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Sublime Text.app/Contents/MacOS/sublime_plugin.py", line 1199, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/***/Library/Application Support/Sublime Text 3/Installed Packages/Package Control.sublime-package/package_control/commands/advanced_install_package_command.py", line 10, in <module>
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Sublime Text.app/Contents/MacOS/sublime_plugin.py", line 1199, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/***/Library/Application Support/Sublime Text 3/Installed Packages/Package Control.sublime-package/package_control/package_manager.py", line 34, in <module>
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Sublime Text.app/Contents/MacOS/sublime_plugin.py", line 1199, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/***/Library/Application Support/Sublime Text 3/Installed Packages/Package Control.sublime-package/package_control/downloaders/__init__.py", line 20, in <module>
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Sublime Text.app/Contents/MacOS/sublime_plugin.py", line 1199, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/***/Library/Application Support/Sublime Text 3/Installed Packages/Package Control.sublime-package/package_control/downloaders/oscrypto_downloader.py", line 44, in <module>
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Sublime Text.app/Contents/MacOS/sublime_plugin.py", line 1199, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/***/Library/Application Support/Sublime Text 3/Installed Packages/Package Control.sublime-package/package_control/deps/oscrypto/tls.py", line 11, in <module>
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Sublime Text.app/Contents/MacOS/sublime_plugin.py", line 1199, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/***/Library/Application Support/Sublime Text 3/Installed Packages/Package Control.sublime-package/package_control/deps/oscrypto/_mac/tls.py", line 39, in <module>
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Sublime Text.app/Contents/MacOS/sublime_plugin.py", line 1199, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/***/Library/Application Support/Sublime Text 3/Installed Packages/Package Control.sublime-package/package_control/deps/oscrypto/_mac/util.py", line 208, in <module>
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Sublime Text.app/Contents/MacOS/sublime_plugin.py", line 1199, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/***/Library/Application Support/Sublime Text 3/Installed Packages/Package Control.sublime-package/package_control/deps/oscrypto/_openssl/_libcrypto.py", line 15, in <module>
  File "<frozen importlib._bootstrap>", line 1565, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1532, in _find_and_load_unlocked
  File "/Applications/Sublime Text.app/Contents/MacOS/sublime_plugin.py", line 1199, in load_module
    exec(compile(source, source_path, 'exec'), mod.__dict__)
  File "/Users/***/Library/Application Support/Sublime Text 3/Installed Packages/Package Control.sublime-package/package_control/deps/oscrypto/_openssl/_libcrypto_ctypes.py", line 30, in <module>
  File "./python3.3/ctypes/__init__.py", line 353, in __init__
OSError: dlopen(/Users/***/lib/libcrypto.dylib, 6): no suitable image found.  Did find:
    /Users/***/lib/libcrypto.dylib: mach-o, but wrong architecture
    /Users/***/lib/libcrypto.dylib: mach-o, but wrong architecture
plugins loaded

[wbond]

You have a bad version of libcrypto installed at /Users/***/lib/libcrypto.dylib. Delete it.

[lamons]

You have a bad version of libcrypto installed at /Users/***/lib/libcrypto.dylib. Delete it.

This worked! Thanks.