jonas-hoebenreich
commented
1 year ago Hi incmak, thanks for reaching out. Can you please try the following steps?
- Update WooCommerce Donation Platform for WooCommerce to v1.2.9
- Update WooCommerce Database: https://woocommerce.com/document/how-to-update-woocommerce/#woocommerce-data-update-notice
This will hopefully resolve the issue. Best regards Jonas
incmak
Describe the bug I installed the plugin v.1.2.9 on my wordpress site having woocommerce version 7.3.0 displayed the following error: Donation Platform for WooCommerce is inactive. This version of Donation Platform for WooCommerce requires WooCommerce 4.0.0 or newer. Please update WooCommerce.
To Reproduce Steps to reproduce the behavior:
Expected behavior It shouldn't throw this error because i am already on woocommerce v4 above
Error Log Please list error messages (e.g. in the PHP error log or in the frontend).
Screenshots If applicable, add screenshots to help explain your problem.
Device (please complete the following information):
Additional context Add any other context about the problem here.
WordPress Environment Under WooCommerce -> Status -> Get system report you can generate a system report. Please insert it here. `
WordPress Environment
WordPress address (URL): http://vmssh.com Site address (URL): http://vmssh.com WC Version: 7.3.0 REST API Version: ✔ 7.3.0 WC Blocks Version: ✔ 9.1.5 Action Scheduler Version: ✔ 3.4.0 Log Directory Writable: ✔ WP Version: 6.1.1 WP Multisite: – WP Memory Limit: 2 GB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: –
Server Environment
Server Info: LiteSpeed PHP Version: 7.4.33 PHP Post Max Size: 2 GB PHP Time Limit: 120 PHP Max Input Vars: 5000 cURL Version: 7.71.0 OpenSSL/1.1.1p
SUHOSIN Installed: – MySQL Version: 5.5.5-10.5.17-MariaDB-cll-lve Max Upload Size: 2 GB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔
Post Type Counts
apus_brand: 8 apus_footer: 5 apus_testimonial: 6 attachment: 163 custom_css: 1 customize_changeset: 1 give_forms: 13 give_payment: 195 give_volunteer: 10 mc4wp-form: 1 nav_menu_item: 46 page: 29 post: 14 product: 1 revision: 159 simple_event: 6 wp_global_styles: 1 wpcf7_contact_form: 4
Security
Secure connection (HTTPS): ✔ Hide errors from visitors: ✔
Active Plugins (17)
Hostinger: by Hostinger – 1.0.1 All-in-One WP Migration: by ServMask – 7.68 Apus Charityheart: by ApusTheme – 1.0.0 Apus Framework: by Team ApusTheme – 2.1 Apus Simple Event: by ApusTheme – 1.0.0 CMB2: by CMB2 team – 2.10.1 Contact Form 7: by Takayuki Miyoshi – 5.7.3 Give - Donation Plugin: by GiveWP – 2.23.2 WPBakery Page Builder: by Michael M - WPBakery.com – 6.1 LiteSpeed Cache: by LiteSpeed Technologies – 5.3.2 MC4WP: Mailchimp for WordPress: by ibericode – 4.9.0 Razorpay Payment Button for Visual Composer: by Razorpay – 1.0.2 Razorpay Payment Button: by Razorpay – 2.4.5 Slider Revolution: by ThemePunch – 6.2.2 Donation Platform for WooCommerce: Fundraising & Donation Management: by Jonas Höbenreich – 1.2.6 WooCommerce: by Automattic – 7.3.0 WPForms Lite: by WPForms – 1.7.9.1
Inactive Plugins (3)
Akismet Anti-Spam: by Automattic – 5.0.2 Hello Dolly: by Matt Mullenweg – 1.7.2 Razorpay Payment Button for Elementor: by Razorpay – 1.2.5
Settings
API Enabled: ✔ Force SSL: – Currency: INR (₹) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5)
Connected to WooCommerce.com: – Enforce Approved Product Download Directories: ✔ Order datastore: WC_Order_Data_Store_CPT
WC Pages
Shop base: #9 - /donation-failed/ Cart: ❌ Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block. Checkout: ❌ Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block. My account: #12 - /my-account/ Terms and conditions: ❌ Page not set
Theme
Name: Charityheart Child Version: 1.0.0 Author URL: https://themeforest.net/user/apustheme Child Theme: ✔ Parent Theme Name: Charityheart Parent Theme Version: 1.8 Parent Theme Author URL: https://apusthemes.com/ WooCommerce Support: ❌ Not declared
Templates
Overrides: –
Admin
Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page
Disabled Features: minified-js new-product-management-experience settings
Daily Cron: ✔ Next scheduled: 2023-01-29 07:04:17 +00:00 Options: ✔ Notes: 36 Onboarding: completed
Action Scheduler
Complete: 91 Oldest: 2022-12-29 03:57:01 +0000 Newest: 2023-01-28 07:12:08 +0000
Pending: 6 Oldest: 2023-01-28 11:35:48 +0000 Newest: 2023-01-31 09:43:46 +0000
Status report information
Generated at: 2023-01-28 07:16:33 +00:00 `