### Issue: **Non-indexed Users**
* **Description**: There are users which exist in D2L, which are not listed in
the Neo index
* **Severity**: Low
* **Impact**: Users will not be recognized for offered services
* **Date**: 2014.04.28
* **Resolved**: Yes
* **Notes**:
* Adjunct users will appear to come and go over time, but they still need to be
tracked.
* The LDAP lookup process for new accounts appears to be correct.
* The users are not showing-up during an LDAP scan of active accounts (85k
users)
#### *Solutions*:
* Departed users should be removed from D2L
* Changing the log level to WARN instead of ERROR
* Inactive users are not consuming services, so there should be no impact with
leaving them out
* Once a inactive (non-indexed) user becomes active, the Neo person node/index
will be created and D2L status will be updated automatically
* Adding completion code to logging to differentiate populations
Original issue reported on code.google.com by dennis@pdx.edu on 9 May 2014 at 6:18
Original issue reported on code.google.com by
dennis@pdx.eduon 9 May 2014 at 6:18