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web-pal / chronos-timetracker

Desktop client for JIRA. Track time, upload worklogs without a hassle.
https://chronos.web-pal.com
MIT License
299 stars 66 forks source link

Can't login on new Version #132

Closed mahmoud-elnaggar closed 6 years ago

mahmoud-elnaggar commented 6 years ago

Expected Behavior

Success Login in Hosted Jira version on our Server

Actual Behavior

Keeps loading after I write Jira URL on Our Server

Steps to Reproduce the Problem

1.Open Chronos 2.Write down Jira URL 3.Click Continue

Specifications

VladimirPal commented 6 years ago

@mahmoud-elnaggar Could you send an url, please?

mahmoud-elnaggar commented 6 years ago

www.jira.badrit.com

also , can I download old version ?

UPDATE : I changed the URL to https://jira.badrit.com and successfully logged in but there are two issues

1 - Jira appears in Small window inside Chronos Screen (like built in WebView) 2 - after success logging , Chronos signed me out and shows me this message Can not authenticate user. Please try again

VladimirPal commented 6 years ago

@mahmoud-elnaggar all previous versions can be found here https://github.com/web-pal/chronos-timetracker/releases I've installed same jira server version as your(v7.5.2) and can't get any issue. Is it possible to provide us temporary access to your server, could you create test account without access to private data? If it is, send it please to mail.vpal@gmail.com

emprise1976 commented 6 years ago

I have the same Problem. 1- Jira appears in Small window inside Chronos Screen (like built in WebView) 2- If I quit and restart Chronos I have to do the Login process again.

Chronos 2.7.3. works well

Jira ist Version JIRA v7.2.7

VladimirPal commented 6 years ago

@emprise1976 Is it possible to provide us temporary access to your server, could you create test account without access to private data? If it is, send it please to mail.vpal@gmail.com

emprise1976 commented 6 years ago

@VladimirPal Sorry I am not the Administrator of this Jira instance therefore I can't give you Access.

VladimirPal commented 6 years ago

@emprise1976 We going to release a new version today, which intends to fix auth issues, stay in touch, please.

mahmoud-elnaggar commented 6 years ago

@VladimirPal
Me too I can't give you access because I don't have these privileges :)

And thanks for the new version 👍

VladimirPal commented 6 years ago

@emprise1976 @mahmoud-elnaggar Check the latest(2.8.3) version, please.

kbni commented 6 years ago

@VladimirPal I have just found out about this app and I can confirm that no version will allow me to log into my Jira instance which is hosted at a URL like this one: v7.12.3

If nobody has provided an on-premise Jira with this configuration, I'll set one up that can be accessed. Please let me know.

VladimirPal commented 6 years ago

@kbni It will help us a lot. You can send credentials to mail.vpal@gmail.com

VladimirPal commented 6 years ago

@kbni @mahmoud-elnaggar @emprise1976 Check the latest(2.8.4) version, please.

kbni commented 6 years ago

@VladimirPal I can confirm that I can now log into my Crowd integrated, on-premise JIRA. Thank you!

Ptr314 commented 5 years ago

Having the same issue. Can't login with 2.8.6, but 2.7.3 is OK. We use a cloud version https://ontecapps.atlassian.net

OS: Windows 10