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web-pal / chronos-timetracker

Desktop client for JIRA. Track time, upload worklogs without a hassle.
https://chronos.web-pal.com
MIT License
299 stars 66 forks source link

Recent worklogs stays empty if the Jira username got changed #88

Closed feldifux closed 6 years ago

feldifux commented 6 years ago

Expected Behavior

Should show recent worklogs

Actual Behavior

Nothing is shown, no matter which project is selected.

Specifications

feldifux commented 6 years ago

Also, search issues is not working anymore. :(

VladimirPal commented 6 years ago

@feldifux Can't reproduce it, could you check it again, also check previous version

feldifux commented 6 years ago

Hm, I just tested it also with 2.5.15 and 2.5.14 and it also does not work there anymore. It definitely did work before. Any clue why it stopped working now?

Is there a cache directory somwhere that I could test removing?

ilya-lopukhin commented 6 years ago

@feldifux cache directory on Windows 10 is located at C:\Users\%username%\AppData\Roaming\Chronos

feldifux commented 6 years ago

Thanks, seems this is not a caching issue. I also get an error when I try to load the time sheet with the Tempo plugin on mobile. However, in the Tempo "My work" tab from the Tempo plugin on the website, receiving the time logs works.

Any hint how to fix this?

feldifux commented 6 years ago

UPDATE: receiving time logs works now again with the Tempo app. I changed my Jira username, then had to update my account settings from the Tempo app and now it works.

However, in Chronos the recent worklogs do not work still. I tried to remove the cache directory, uninstall Chronos, tested with previous Chronos versions, and re-logged in, without success. The recent timelogs are still empty.

Do you cache somehow on your server the login keys? Or what other reasons might there be for this issue?

feldifux commented 6 years ago

I tried it again with Chronos version 2.5.14, .15 and the latest 16-a, always cleared the local cache before reinstalling, the recent log is still empty with all of them.

In the mobile Tempo app, this is how I fixed the receiving of data: Go to Settings / Manage Tempo / Reload user information.

It looks like some old user account info is cached in Chronos which prevents the old timelogs from being shown. Do you know how to fix this?

feldifux commented 6 years ago

Update: I tried to login with another test user, and there the recent worklog works there. So this has something to do with the server login from Jira and not with the client version of the Chronos app. In the tempo app all worked after I pressed "Reload user information", i do not know how to fix this with Chronos.

VladimirPal commented 6 years ago

Fixed

feldifux commented 6 years ago

Thanks, you guys are amazing!