web-pal / chronos-timetracker

Desktop client for JIRA. Track time, upload worklogs without a hassle.
https://chronos.web-pal.com
MIT License
299 stars 66 forks source link

Login not possible (v2.5.20 Windows x64) on self-hosted JIRA (v7.3.7#73018) #89

Closed 2bitmarv closed 6 years ago

2bitmarv commented 6 years ago

After starting the Application i expected the login to work correctly image

Login doesn't work in any way as tested with:

Furthermore i expect the "can't login" link to present me some help. But i does'nt do anything at all

Specifications

VladimirPal commented 6 years ago

@2bitmarv Hi! Could you create test account, without access to private data and provide me credentials, so i can explore the issue? mail.vpal@gmail.com

2bitmarv commented 6 years ago

Hi Vladimir, unfortunately not, because this JIRA is not reachable from outside. But maybe it is just another miss configured JIRA Server? Wich connections do chronos need? https? http? Rest-Service? and wich port? Maybe this could be a path to clarification.

ilya-lopukhin commented 6 years ago

Hi @2bitmarv Please try out the latest release Since 2.6.2, you can press on small 'Can not log in?' link under the authorization form to display debug console. Try to login with debug console open, and attach the debugging logs here.

2bitmarv commented 6 years ago

In Version 2.6.2 login now works! Now i can test this promising tool down to his bones :)