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web-scrobbler / web-scrobbler

Scrobble music all around the web!
https://web-scrobbler.com
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Amazon Cloud Scrobbling is Broken #646

Closed irokie closed 7 years ago

irokie commented 9 years ago

Listening on https://www.amazon.com/gp/dmusic/cloudplayer/player?ie=UTF8&ref_=nav_youraccount_cldplyr#playList/name=New+Choons/list=9b2b4564-cc62-4370-ba80-ba679f06b5b5 in Chrome Version 43.0.2357.124 m on Windows 7.

Behaviour: I see the red "AS" logo, and the plug-in does not recognise that music is currently playing.

Troubleshooting: I've tried a couple of things that usually prevent the plugin from scrobbling:

  1. Ensured that the current playlist has focus
  2. Ensured that the playlist is not too long
  3. Ensured that the currently playing track is also on-screen.

Please let me know if there's any additional data that I can prove.

Thanks!

Paszt commented 9 years ago

There are instruction here that you could follow to get more data: https://github.com/david-sabata/web-scrobbler/wiki/How-to-debug-the-extension

I can't test your playlist, but it worked for one of mine just now. Thanks.

brarig219 commented 9 years ago

I'm not overly well versed in coding, so forgive me if this isn't what you were asking for. I'm having the same issue. Music is playing through Amazon's Cloud player via Chrome, and while I have the red box in the top left corner, it won't turn green with the checkmark liked it used to, which indicates scrobbling.

Here is the info from Paszt's link on How To Debug The Extension:

chrome.storage.local = {"Core":{"appVersion":"1.49"},"LastFM":{"sessionID":"xxxxx759246a5d5e0c9ec7aa24abe209","token":null}} main.js:213 LastFM: Session ID xxxxx759246a5d5e0c9ec7aa24abe209 inject.js:79 -- loaded for the first time, injecting the scripts inject.js:107 injecting vendor/jquery-2.1.0.min.js inject.js:79 -- loaded for the first time, injecting the scripts inject.js:107 injecting vendor/jquery-2.1.0.min.js 2inject.js:107 injecting vendor/underscore-min.js 2inject.js:107 injecting core/content/reactor.js 2inject.js:107 injecting core/content/connector.js 2inject.js:107 injecting connectors/v2/amazon.js 2inject.js:107 injecting core/content/starter.js 2controller.js:311 Tab 8: created controller for connector: {"label":"Amazon","matches":["://www.amazon.com/gp/dmusic/cloudplayer/","://www.amazon.de/gp/dmusic/cloudplayer/","://www.amazon.es/gp/dmusic/cloudplayer/","://www.amazon.co.uk/gp/dmusic/cloudplayer/"],"js":["connectors/v2/amazon.js"],"version":2} 2inject.js:120 -- subsequent ajax navigation, the scripts are already injected controller.js:92 Tab 8: new track state: {"track":"Drunks, Lovers, Sinners And Saints","artist":"Alexisonfire","album":"Crisis","uniqueID":"1ffc67e9-0cd1-488f-8836-87992e7f3bcc","duration":228,"currentTime":0,"isPlaying":false,"trackArt":null} controller.js:100 Tab 8: new song detected: {"parsed":{"artist":"Alexisonfire","track":"Drunks, Lovers, Sinners And Saints","album":"Crisis","uniqueID":"1ffc67e9-0cd1-488f-8836-87992e7f3bcc","duration":228,"currentTime":null,"isPlaying":false,"trackArt":false},"processed":{"artist":"Alexisonfire","track":"Drunks, Lovers, Sinners And Saints","album":"Crisis","duration":228},"metadata":{"startTimestamp":1436892850},"flags":{"isProcessed":false,"isScrobbled":false,"isCorrectedByUser":false,"isLastfmValid":null,"isMarkedAsPlaying":false}} controller.js:82 Tab 8: state update: {"track":"Drunks, Lovers, Sinners And Saints","artist":"Alexisonfire","album":"Crisis","uniqueID":"1ffc67e9-0cd1-488f-8836-87992e7f3bcc","duration":228,"currentTime":0,"isPlaying":true,"trackArt":null} controller.js:128 Tab 8: isPlaying state changed to true 32controller.js:80 Tab 8: state update: only currentTime has changed lastfm.js:208 L.FM response to https://ws.audioscrobbler.com/2.0/?method=track.getinfo&autocorrect=0&artis…overs%2C%20Sinners%20And%20Saints&api_key=d9bb1870d3269646f740544d9def2c95 : success <?xml version="1.0" encoding="utf-8"?>

61160179 Drunks, Lovers, Sinners and Saints 59ae218d-4467-4663-a088-409a879a721e http://www.last.fm/music/Alexisonfire/_/Drunks,+Lovers,+Sinners+and+Saints 229000 0 127504 1134337 Alexisonfire bc1c8f3f-6f36-4086-a470-87ed813dd429 http://www.last.fm/music/Alexisonfire Alexisonfire Crisis 57881c5a-f4f7-4f1a-8963-f339101f747f http://www.last.fm/music/Alexisonfire/Crisis http://userserve-ak.last.fm/serve/64s/95102443.png http://userserve-ak.last.fm/serve/126/95102443.png http://userserve-ak.last.fm/serve/174s/95102443.png http://userserve-ak.last.fm/serve/300x300/95102443.png post-hardcore http://www.last.fm/tag/post-hardcore screamo http://www.last.fm/tag/screamo hardcore http://www.last.fm/tag/hardcore emocore http://www.last.fm/tag/emocore rock http://www.last.fm/tag/rock musicbrainz-coverartarchive.js:13 Found album artwork via LastFM controller.js:148 Tab 8: song finished processing {"parsed":{"artist":"Alexisonfire","track":"Drunks, Lovers, Sinners And Saints","album":"Crisis","uniqueID":"1ffc67e9-0cd1-488f-8836-87992e7f3bcc","duration":228,"currentTime":32,"isPlaying":true,"trackArt":false},"processed":{"artist":"Alexisonfire","track":"Drunks, Lovers, Sinners and Saints","album":"Crisis","duration":229},"metadata":{"startTimestamp":1436892850,"artistThumbUrl":"http://userserve-ak.last.fm/serve/126/95102443.png"},"flags":{"isProcessed":true,"isScrobbled":false,"isCorrectedByUser":false,"isLastfmValid":true,"isMarkedAsPlaying":false}} controller.js:198 Tab 8: the song will be scrobbled after 81.5 more seconds of playback controller.js:80 Tab 8: state update: only currentTime has changed lastfm.js:208 L.FM response to https://ws.audioscrobbler.com/2.0/?method=track.updatenowplaying&track=Drun…=24f53759246a5d5e0c9ec7aa24abe209&api_sig=62c16af9f47b98ca784af8f911976d37 : success Drunks, Lovers, Sinners and Saints Alexisonfire controller.js:230 Tab 8: song set as now playing: true 34controller.js:80 Tab 8: state update: only currentTime has changed controller.js:82 Tab 8: state update: {"track":"Drunks, Lovers, Sinners And Saints","artist":"Alexisonfire","album":"Crisis","uniqueID":"1ffc67e9-0cd1-488f-8836-87992e7f3bcc","duration":228,"currentTime":67,"isPlaying":false,"trackArt":null} controller.js:128 Tab 8: isPlaying state changed to false
pjbingham commented 8 years ago

+1

I still have this problem, despite - I believe - a release that's been made to address it (#838).

I'm now on Chrome 49.0.2623.0 canary (64-bit).

Following the how-to-debug instructions...

It seems to be finding the right connector (which would be consistent with it recognising the site, as it does):

Tab 770: created controller for connector: {"label":"Amazon","matches":["://www.amazon.com/gp/dmusic/cloudplayer/","://www.amazon.de/gp/dmusic/cloudplayer/","://www.amazon.es/gp/dmusic/cloudplayer/","://www.amazon.co.uk/gp/dmusic/cloudplayer/"],"js":["connectors/v2/amazon.js"],"version":2}

Here's the rest - it seems to be failing with authentication to last.fm?

Tab 770: new track state: {"track":"Love Burns","artist":"Black Rebel Motorcycle Club","album":"FABRICLIVE 16: Adam Freeland","uniqueID":null,"duration":null,"currentTime":0,"isPlaying":true,"url":{"hash":"#albumDetail/FABRICLIVE+16%3A+Adam+Freeland/FABRICLIVE+16+ADAM+FREELAND/ADAM+FREELAND","search":"?ie=UTF8&ref_=nav_gno_yamcldplyr","pathname":"/gp/dmusic/cloudplayer/player","port":"","hostname":"www.amazon.co.uk","host":"www.amazon.co.uk","protocol":"https:","origin":"https://www.amazon.co.uk","href":"https://www.amazon.co.uk/gp/dmusic/cloudplayer/player?ie=UTF8&ref=navgno…l/FABRICLIVE+16%3A+Adam+Freeland/FABRICLIVE+16+ADAM+FREELAND/ADAM+FREELAND","ancestorOrigins":{}},"trackArt":"https://album-art-storage-eu.s3.amazonaws.com/22e5877b2033b3ad937c72b4a718f…FY2FQH3QBTIQ&Expires=1453326700&Signature=D7lqX%2B7WjDpaBqWXT9FJPyqYAbM%3D"} controller.js:100 Tab 770: new song detected: {"parsed":{"artist":"Black Rebel Motorcycle Club","track":"Love Burns","album":"FABRICLIVE 16: Adam Freeland","uniqueID":null,"duration":null,"currentTime":null,"isPlaying":true,"trackArt":"https://album-art-storage-eu.s3.amazonaws.com/22e5877b2033b3ad937c72b4a718f…FY2FQH3QBTIQ&Expires=1453326700&Signature=D7lqX%2B7WjDpaBqWXT9FJPyqYAbM%3D","url":{"hash":"#albumDetail/FABRICLIVE+16%3A+Adam+Freeland/FABRICLIVE+16+ADAM+FREELAND/ADAM+FREELAND","search":"?ie=UTF8&ref_=nav_gno_yam_cldplyr","pathname":"/gp/dmusic/cloudplayer/player","port":"","hostname":"www.amazon.co.uk","host":"www.amazon.co.uk","protocol":"https:","origin":"https://www.amazon.co.uk","href":"https://www.amazon.co.uk/gp/dmusic/cloudplayer/player?ie=UTF8&ref_=nav_gno_…l/FABRICLIVE+16%3A+Adam+Freeland/FABRICLIVE+16+ADAM+FREELAND/ADAM+FREELAND","ancestorOrigins":{}}},"processed":{"artist":"Black Rebel Motorcycle Club","track":"Love Burns","album":"FABRICLIVE 16: Adam Freeland","duration":null},"metadata":{"userloved":false,"startTimestamp":1453240386,"url":{"hash":"#albumDetail/FABRICLIVE+16%3A+Adam+Freeland/FABRICLIVE+16+ADAM+FREELAND/ADAM+FREELAND","search":"?ie=UTF8&ref_=nav_gno_yamcldplyr","pathname":"/gp/dmusic/cloudplayer/player","port":"","hostname":"www.amazon.co.uk","host":"www.amazon.co.uk","protocol":"https:","origin":"https://www.amazon.co.uk","href":"https://www.amazon.co.uk/gp/dmusic/cloudplayer/player?ie=UTF8&ref=navgno…l/FABRICLIVE+16%3A+Adam+Freeland/FABRICLIVE+16+ADAM+FREELAND/ADAM+FREELAND","ancestorOrigins":{}},"connector":{"label":"Amazon","matches":["://www.amazon.com/gp/dmusic/cloudplayer/","://www.amazon.de/gp/dmusic/cloudplayer/","://www.amazon.es/gp/dmusic/cloudplayer/","://www.amazon.co.uk/gp/dmusic/cloudplayer/"],"js":["connectors/v2/amazon.js"],"version":2}},"flags":{"isProcessed":false,"isScrobbled":false,"isCorrectedByUser":false,"isLastfmValid":null,"isMarkedAsPlaying":false}} jquery-2.1.0.min.js:4 GET https://ws.audioscrobbler.com/2.0/?method=auth.getsession&api_key=d9bb1870d…c7275b0791325333cf3e7&api_sig=e8df954c1ce18f0034ef6cf2d95cd9a3&format=json 403 (Forbidden)l.cors.a.crossDomain.send @ jquery-2.1.0.min.js:4o.extend.ajax @ jquery-2.1.0.min.js:4o.(anonymous function) @ jquery-2.1.0.min.js:4o.extend.getJSON @ jquery-2.1.0.min.js:4tradeTokenForSession @ lastfm.js:135(anonymous function) @ lastfm.js:91(anonymous function) @ chromeStorage.js:26target.(anonymous function) @ extensions::SafeBuiltins:19safeCallbackApply @ extensions::sendRequest:21handleResponse @ extensions::sendRequest:72 lastfm.js:145 auth.getSession failed: Forbidden, error(anonymous function) @ lastfm.js:145j @ jquery-2.1.0.min.js:2k.fireWith @ jquery-2.1.0.min.js:2x @ jquery-2.1.0.min.js:4(anonymous function) @ jquery-2.1.0.min.js:4 controller.js:92 Tab 770: new track state: {"track":"Love Burns","artist":"Black Rebel Motorcycle Club","album":"FABRICLIVE 16: Adam Freeland","uniqueID":"c3f7c136-d2c2-4173-b681-74445e06562f","duration":136,"currentTime":0,"isPlaying":true,"url":{"hash":"#albumDetail/FABRICLIVE+16%3A+Adam+Freeland/FABRICLIVE+16+ADAM+FREELAND/ADAM+FREELAND","search":"?ie=UTF8&ref_=nav_gno_yamcldplyr","pathname":"/gp/dmusic/cloudplayer/player","port":"","hostname":"www.amazon.co.uk","host":"www.amazon.co.uk","protocol":"https:","origin":"https://www.amazon.co.uk","href":"https://www.amazon.co.uk/gp/dmusic/cloudplayer/player?ie=UTF8&ref=navgno…l/FABRICLIVE+16%3A+Adam+Freeland/FABRICLIVE+16+ADAM+FREELAND/ADAM+FREELAND","ancestorOrigins":{}},"trackArt":"https://album-art-storage-eu.s3.amazonaws.com/22e5877b2033b3ad937c72b4a718f…FY2FQH3QBTIQ&Expires=1453326700&Signature=D7lqX%2B7WjDpaBqWXT9FJPyqYAbM%3D"} controller.js:100 Tab 770: new song detected: {"parsed":{"artist":"Black Rebel Motorcycle Club","track":"Love Burns","album":"FABRICLIVE 16: Adam Freeland","uniqueID":"c3f7c136-d2c2-4173-b681-74445e06562f","duration":136,"currentTime":null,"isPlaying":true,"trackArt":"https://album-art-storage-eu.s3.amazonaws.com/22e5877b2033b3ad937c72b4a718f…FY2FQH3QBTIQ&Expires=1453326700&Signature=D7lqX%2B7WjDpaBqWXT9FJPyqYAbM%3D","url":{"hash":"#albumDetail/FABRICLIVE+16%3A+Adam+Freeland/FABRICLIVE+16+ADAM+FREELAND/ADAM+FREELAND","search":"?ie=UTF8&ref_=nav_gno_yam_cldplyr","pathname":"/gp/dmusic/cloudplayer/player","port":"","hostname":"www.amazon.co.uk","host":"www.amazon.co.uk","protocol":"https:","origin":"https://www.amazon.co.uk","href":"https://www.amazon.co.uk/gp/dmusic/cloudplayer/player?ie=UTF8&ref_=nav_gno_…l/FABRICLIVE+16%3A+Adam+Freeland/FABRICLIVE+16+ADAM+FREELAND/ADAM+FREELAND","ancestorOrigins":{}}},"processed":{"artist":"Black Rebel Motorcycle Club","track":"Love Burns","album":"FABRICLIVE 16: Adam Freeland","duration":136},"metadata":{"userloved":false,"startTimestamp":1453240388,"url":{"hash":"#albumDetail/FABRICLIVE+16%3A+Adam+Freeland/FABRICLIVE+16+ADAM+FREELAND/ADAM+FREELAND","search":"?ie=UTF8&ref_=nav_gno_yamcldplyr","pathname":"/gp/dmusic/cloudplayer/player","port":"","hostname":"www.amazon.co.uk","host":"www.amazon.co.uk","protocol":"https:","origin":"https://www.amazon.co.uk","href":"https://www.amazon.co.uk/gp/dmusic/cloudplayer/player?ie=UTF8&ref=navgno…l/FABRICLIVE+16%3A+Adam+Freeland/FABRICLIVE+16+ADAM+FREELAND/ADAM+FREELAND","ancestorOrigins":{}},"connector":{"label":"Amazon","matches":["://www.amazon.com/gp/dmusic/cloudplayer/","://www.amazon.de/gp/dmusic/cloudplayer/","://www.amazon.es/gp/dmusic/cloudplayer/","://www.amazon.co.uk/gp/dmusic/cloudplayer/"],"js":["connectors/v2/amazon.js"],"version":2}},"flags":{"isProcessed":false,"isScrobbled":false,"isCorrectedByUser":false,"isLastfmValid":null,"isMarkedAsPlaying":false}} jquery-2.1.0.min.js:4 GET https://ws.audioscrobbler.com/2.0/?method=auth.getsession&api_key=d9bb1870d…c7275b0791325333cf3e7&api_sig=e8df954c1ce18f0034ef6cf2d95cd9a3&format=json 403 (Forbidden)l.cors.a.crossDomain.send @ jquery-2.1.0.min.js:4o.extend.ajax @ jquery-2.1.0.min.js:4o.(anonymous function) @ jquery-2.1.0.min.js:4o.extend.getJSON @ jquery-2.1.0.min.js:4tradeTokenForSession @ lastfm.js:135(anonymous function) @ lastfm.js:91(anonymous function) @ chromeStorage.js:26target.(anonymous function) @ extensions::SafeBuiltins:19safeCallbackApply @ extensions::sendRequest:21handleResponse @ extensions::sendRequest:72 lastfm.js:145 auth.getSession failed: Forbidden, error(anonymous function) @ lastfm.js:145j @ jquery-2.1.0.min.js:2k.fireWith @ jquery-2.1.0.min.js:2x @ jquery-2.1.0.min.js:4(anonymous function) @ jquery-2.1.0.min.js:4 60controller.js:80 Tab 770: state update: only currentTime has changed

What's weird as I've literally only just authenticated with last.fm and got the confirmation that it was successful.

Somewhere along the line the plugin HAS now started reporting that it's looking up tracks - it wasn't doing this when I reported #821, nor the first few times I tried it in these tests. Don't know what might have caused it to start attempting to look tracks up... but it still isn't actually scrobbling them (presumably due to the authentication failure).

Hope this helps with tracking this one down. Please do get in touch if I can help with further information, etc.

I believe I'm on version 1.56 of the extension by the way.

MartinL0815 commented 8 years ago

May be this is worth a new issue … in Google Chrome Version 49.0.2623.87 on Amazon Music Library the scrobbler icon in the address bar is NOT drawn, so there is no control whether it is working or not.

LaHaine commented 8 years ago

It doesn't work for me on Amazon music for PRIME, e.g. https://music.amazon.de/albums/B009YA7IZ2/PRIME/ The 'as' icon stays grey. Scrobbling from other sources like Youtube is working fine.

Wenger786 commented 7 years ago

I have the same issue: Scrobbling of amazon (Prime) music not scrobbling using the web-payer (https://music.amazon.co.uk) - actually it seems https://music.amazon.co.uk/recommended is okay, and scrobbled, but https://music.amazon.co.uk/home?do=play&playlistAsin=B012GC0ENW is not. Last.fm Scrobbler 1.59 turns red for both URL's but only scrobbles the former (with the expected "now playing" and "scrobbled" notifications/icons. the latter remains saying "Play some music to get started", even though music is played.

alexesprit commented 7 years ago

Closed as outdated.