webcompat / web-bugs

A place to report bugs on websites.
https://webcompat.com
Mozilla Public License 2.0
742 stars 65 forks source link

help.minne.com - Firefox is unsupported browser #101584

Closed webcompat-bot closed 4 months ago

webcompat-bot commented 2 years ago

URL: https://help.minne.com/hc/ja/articles/4402120801939-minne%E3%82%92%E5%88%A9%E7%94%A8%E3%81%99%E3%82%8B%E9%9A%9B%E3%81%AE%E6%8E%A8%E5%A5%A8%E7%92%B0%E5%A2%83%E3%82%92%E6%95%99%E3%81%88%E3%81%A6%E3%81%8F%E3%81%A0%E3%81%95%E3%81%84

Browser / Version: Firefox 100.0 Operating System: Windows 10 Tested Another Browser: Yes Chrome

Problem type: Desktop site instead of mobile site Description: Desktop site instead of mobile site Steps to Reproduce: The site does not support Firefox anymore.

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • image.mem.shared: true
  • buildID: 20220326213356
  • channel: nightly
  • hasTouchScreen: false
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

From webcompat.com with ❤️

ksy36 commented 2 years ago

Google translation of the message from: https://minne.com/infos/2684

Firefox support end notice

Thank you for using minne.
We will change the recommended environment for the web browser version of minne in consideration of the usage status of the service.

"Firefox" will be excluded from the recommended environment and support will be discontinued.
Thank you for your understanding.

◆ End of support
Target browser: Firefox
End date: February 28, 2022 (Monday)

◆ Request to Firefox users
If you continue to use minne with Firefox after the end of support date, it may interfere with browsing and operation. In addition, please note that we will not be able to respond to inquiries regarding Firefox after the end of support.

If you are currently using Firefox, please use the recommended browser (Safari, Google chrome, Edge) or the app version minne (iOS / Android).

◆ Inquiries regarding recommended environment
If you have any questions regarding this matter, please contact us using the inquiry form.

We look forward to your continued support of minne. 

That's unfortunate as this is a popular site in Japan :(

Not sure if anything can be done from our side as this is a business decision (judging by "in consideration of the usage status of the service" ).

Maybe @karlcow would want to contact them in Japanese?

webcompat-bot commented 2 years ago

Generate outreach template

karlcow commented 2 years ago

yes probably because the stats usage are very low, it doesn't pass the bar for them to support Firefox explicitly.

I wonder which features they are using which would be WebKit/Blink exclusive. Or is it just a matter of "We don't test, so we say we do not support".

@myakura do you know this product/site? Is it popular?

myakura commented 2 years ago

@karlcow I only know the name so I'm not sure it's popular or not. The service looks like Etsy, so may be popular among those who make (or buy) handcraft stuffs?

ksy36 commented 4 months ago

Moved to bugzilla as https://bugzilla.mozilla.org/show_bug.cgi?id=1899875.