webcompat / web-bugs

A place to report bugs on websites.
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www.gov.br - site is not usable #101703

Closed webcompat-bot closed 2 years ago

webcompat-bot commented 2 years ago

URL: https://www.gov.br/pf/pt-br/assuntos/passaporte/codigos/iframe-com-formulario

Browser / Version: Firefox Mobile 98.0 Operating System: Android 12 Tested Another Browser: Yes Chrome

Problem type: Site is not usable Description: Page not loading correctly Steps to Reproduce: Freezing, not changing the status

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • image.mem.shared: true
  • buildID: 20220322144853
  • channel: release
  • hasTouchScreen: true
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

From webcompat.com with ❤️

softvision-raul-bucata commented 2 years ago

We appreciate your report. I was not able to reproduce the issue. The page loads as expected, with no issues encountered:

Screenshot_18

Notes: The loading bar stays in a loading state for a period of time, but the interaction with the page is not affected. Also, the updated status of the document is the same on other browsers.

Tested with:

Browser / Version: Firefox Focus Release 99.10 (360880328-🦎99.0-20220328190900) Operating System: Samsung A51 (Android 11) -1080 × 2400 pixels 20:9 aspect ratio (~405 ppi density) Operating System: Google Pixel 3 (Android 12) -1080 x 2160 pixels, 18:9 ratio (~443 ppi density)

Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about: config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?

[qa_13/2022]