webcompat / web-bugs

A place to report bugs on websites.
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www.rtlplay.be - video or audio doesn't play #105779

Closed webcompat-bot closed 2 years ago

webcompat-bot commented 2 years ago

URL: https://www.rtlplay.be/

Browser / Version: Firefox Mobile 101.0 Operating System: Android 10 Tested Another Browser: No

Problem type: Video or audio doesn't play Description: There is no video Steps to Reproduce: Le site m'indique que mon navigateur est trop ancien et que je dois le mettre à jour pour continuer de visualiser les pages vidéos proposées. Hors que j'ai bien Firefox v102 ?!

View the screenshot Screenshot
Browser Configuration
  • None

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softvision-oana-arbuzov commented 2 years ago

Thanks for the report, but I'm not able to reproduce the issue. For me the message is not shown, the page loads, I was able to sign into my account. Playing videos is restricted due to location (unable to play from my location or using a VPN) image

Tested with: Browser / Version: Firefox Nightly 103.0a1 (🦎 103.0a1-20220613094641), Firefox Beta 102.0.0-beta.4 (🦎 102.0-20220612185901) Operating System: Google Pixel 5 (Android 12) - 1080 x 2340 pixels, 19.5:9 ratio (~432 ppi density), Samsung Galaxy S8 (Android 9) - 1440 x 2960 pixels, 18.5:9 ratio (~570 ppi density)

Reporter, could you try clearing cache/data/cookies, disable Ad-blocker (if available), or use a clean profile, and check again? Also if there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings.

[qa_24/2022]