www.klm.us - site is not usable

[autonome]

URL: https://www.klm.us/

Browser / Version: Firefox 103.0 Operating System: Mac OS X 10.15 Tested Another Browser: Yes Chrome

Problem type: Site is not usable Description: Buttons or links not working Steps to Reproduce: Many things:

• could not create new account
• came back after creating acct in Safari
• tried booking tickets
• non-functional UI in various ways

Browser Configuration

• gfx.webrender.all: false
• gfx.webrender.blob-images: true
• gfx.webrender.enabled: false
• image.mem.shared: true
• buildID: 20220630185738
• channel: aurora
• hasTouchScreen: false
• mixed active content blocked: false
• mixed passive content blocked: false
• tracking content blocked: false

View console log messages

From webcompat.com with ❤️

[softvision-raul-bucata]

@autonome We appreciate your report.

Regarding the account creation : I was not able to reproduce the issue. I was able to create a test account:

Regarding the booking of a flight: Searching for a city or manually introducing a city does not work on Chrome as well, so bookings can not be made.

Firefox:

Chrome:

Regarding the UI being non-functional: as our guideline accepts one issue per report, in order to ensure that our investigations are done properly and throughly, please submit a new issue with more details (specific areas of the page that present this issue).

For now, we will address the account creation issue, to respect our guideline.

Tested with:

Browser / Version: FFirefox Beta 103.0b4(64-bit) Operating System: Mac OSX Catalina 10.15.7

@autonome Suggestion: for the account creation issue Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?

[qa_27/2022]

[softvision-raul-bucata]

Unfortunately being unable to reproduce the issue you are experiencing, we cannot help you with it. Please leave a comment with more details, or file a new report and we will gladly investigate this further. This will be closed as Incomplete.

[inv_29/2022]