Open TinyMito opened 2 years ago
We appreciate your report. I was not able to reproduce the issue:
Tested with:
Browser / Version: Firefox Release 102.0 (64-bit) Operating System: Mac OSX Catalina 10.15.7
@TinyMito Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about:config
) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?
[qa_27/2022]
@softvision-raul-bucata
I have reset everything and turned off everything. Same issue.
Video demo: https://share.cleanshot.com/cjw22U
@TinyMito What I would do usually to test this kind of issue, is:
about:profiles
in the url bar.Create a new profile
.deleteme
or anything you please.[inv_27/2022]
@softvision-raul-bucata
No lucks: https://share.cleanshot.com/vpxl20
I checked the weblog error: https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/405
https://share.cleanshot.com/RkuNyv
Seems like running into Cross-Origin issue?
@TinyMito Could you please provide the info located in the ADD-ONS section by typing about:support
in the URL bar?
[inv_27/2022]
I don't think that could help, I went it actually deleted and wipe all Firefox directories under "Library" and system any found. That website is still not showing dropdown correctly.
@TinyMito Could you re-test the issue on the latest build of Firefox Nightly? Also, the requested info from Firefox 102 would be very helpful.
[inv_28/2022]
Same issue:
If it is anything on my network that blocks it, it is not the case because on Safari it works:
@TinyMito Could you please provide any relevant data from the console? Any error messages present? @softvision-oana-arbuzov Could you take a look with your Mac device as well, as I am not able to reproduce the issue?
[inv_28/2022]
Refreshed the page and saved the log here:
I can't reproduce it on my side either, date picker works on all "Date of birth" fields. https://prnt.sc/Bw5zvDRt0rGs
Tested with: Browser / Version: Firefox Nightly 104.0a1 (2022-07-14), Firefox Release 102.0.1 Operating System: Mac OS Monterey v.12.1
[inv_28/2022]
Just reported in, and tested on my Windows 11 with Stable Firefox 102. Same issue.
Sharing screenshot compares both Safari and Firefox, on Firefox there is no < li > in the codes.
More info, I just simply repeat hit refresh - there is a random chance the dropdown data shows up and sometimes it doesn't.
There are no settings changed during each refresh, it is just random luck that the drop-down will display correctly.
This happens on both macOS and Windows, with stable latest Firefox vanilla.
@TinyMito Does the latest build of Firefox Nightly exhibit the same behaviour?
[inv_29/2022]
Same behaviour, random works and doesn't work after repeating refresh.
@TinyMito I was able to reproduce the issue on a Windows machine. The issue is reproducing randomly (3 times out of 10):
Tested with:
Browser / Version: Firefox Release 102.0.1 (64-bit)/ Firefox Nightly 104.0a1 (2022-07-19) (64-bit) /Chrome Version Version 103.0.5060.134 (Official Build) (64-bit) Operating System: Windows 10 PRO x64 Operating System: Mac OSX Catalina 10.15.7
Notes:
Moving this to NeedsDiagnosis for further investigations.
[inv_29/2022]
URL: https://brimfinancial.com
Browser / Version: Firefox 102 Operating System: Mac OS X 10.15.7 Tested Another Browser: Yes Safari
Problem type: Site is not usable Description: Page not loading correctly Steps to Reproduce: Midway signing up the credit card form, the birthday dropdown box never loads on Firefox without addons and with protection disabled.
Unable to proceed with the signup process so I had to switch to Safari to start over to complete it.
Browser Configuration
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