webcompat / web-bugs

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discord.com - recurring, quick tab crash #106979

Closed ell1e closed 2 years ago

ell1e commented 2 years ago

URL: https://discord.com/channels/@me

Browser / Version: Mozilla Firefox 91.11.0esr for ARM64, musl libc (distribution-packaged) Operating System: postmarketOS 22.06 Tested Another Browser: Yes, Firefox 103.0 on x64 Fedora 36 laptop (official mozilla binaries, not distribution-packaged)

Problem type: Something else Description: Hard 100% recurring browser tab crash seconds after site has loaded Steps to Reproduce: Log into discord. Main UI loads up, after being visible for a second, I get a tab crash ("Tab crash reporter"/"Gah. Your tab just crashed."). This worked some days ago, not sure if it broke due to a firefox update or due to a change on discord's end.

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softvision-oana-arbuzov commented 2 years ago

Thanks for the report, but I'm not able to reproduce the issue. For me the site loads and I can browse channels without experiencing any crashes. image

Tested with: Browser / Version: Firefox Nightly 104.0a1 (🦎 104.0a1-20220705095904), Firefox Release 102.1.1 (🦎 102.0-20220620184213) Operating System: Google Pixel 5 (Android 12) - 1080 x 2340 pixels, 19.5:9 ratio (~432 ppi density), Samsung Galaxy S8 (Android 9) - 1440 x 2960 pixels, 18.5:9 ratio (~570 ppi density)

@ell1e, could you update Firefox to the latest version, and also could you try clearing cache/data/cookies, disable Ad-blocker (if available), or use a clean profile, and check again? Also if there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings.
Also if you encounter the crash again, navigate to about:crashes and add the crash report id here.

[qa_27/2022]

ell1e commented 2 years ago

This is the latest version. Mozilla decided for some to me kind of not really understandable reason to not provide ARM64 binaries themselves, so I can only use what the distro gives me.

I'll look into the crash report tomorrow. I would suggest even with addons playing a role this crash should be fixed, I'm guessing addons should not be allowed to cause this.

ell1e commented 2 years ago

Oh, you tested on Android. Isn't that an entirely different, probably irrelevant code base? This is an ARM64 Linux version of Firefox, not any of the Android variants. You'd need to test on a Raspberry Pi, or a Linux phone like i used.

ell1e commented 2 years ago

For some reason, about:crashes doesn't seem to exist for this firefox-esr. Can I change that as a user, or is that some distro compile time option? Any alternative ideas for how I could get crash info?

ell1e commented 2 years ago

After rebooting this just stopped happening again. I guess I'll close it for now until it shows up again since I didn't even manage to get a backtrace or other crash info, so I admit in its current state this ticket is probably a bit useless. (Sorry for that)

softvision-oana-arbuzov commented 2 years ago

Thanks @ell1e for the extra info. Unfortunately, I don't have a Raspberry Pi, or a Linux phone. Usually, the quickest way to get the crash ID is from about:crashes page. But you can use Android Studio or IntelliJ Idea to view/get the crash log.

Since it no longer reproduces after reboot, it might have been a temporary issue or a caching one. If you manage to reproduce it again in the future, feel free to reopen this and we'll investigate then.

[inv_27/2022]