webcompat / web-bugs

A place to report bugs on websites.
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livestream.com - site is not usable #107065

Closed webcompat-bot closed 2 years ago

webcompat-bot commented 2 years ago

URL: https://livestream.com/rosalindfranklinu/commencement2022

Browser / Version: Firefox 102.1.1 Operating System: Android 12 Tested Another Browser: Yes Chrome

Problem type: Site is not usable Description: Page not loading correctly Steps to Reproduce: (NB1: Due to the limited nature of choices in the form answers, I'm not not sure how accurate anything before this may be.)

(NB2: This is not the page I noticed the issue on, for privacy reasons; however, it exhibits the exact same issue.)

Device: Pixel 3a, Android 12, Firefox 102.1.1

When viewing a stream hosted on livestream.com on Firefox for Android (click "watch again"), the stream works for 5-10 seconds before a spinner appears and the stream restarts. This occurs repeatedly until an error message occurs 80 seconds after "watch again" is clicked. Scrubbing through the video and pausing also do not work properly.

This appears to be due to a function in the mobile player that checks and erroneously determines that playback has not started when it has, and retries. (I do not have the expertise to try to figure out how it does so through a semi-minified piece of JS.)

I have contacted Livestream support and they say this is a known issue but not a priority, however (due to other investigation) I thought I'd report it here as there's a chance it's a browser bug.

Things that fix this:

Things that do not fix this:

Things that do not reproduce this:

Browser Configuration
  • None

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Jap2-0 commented 2 years ago

Duplicate of https://bugzilla.mozilla.org/show_bug.cgi?id=1575184.

softvision-raul-bucata commented 2 years ago

Duplicate issue of https://bugzilla.mozilla.org/show_bug.cgi?id=1575184

[qa_27/2022]