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elibrary.ferc.gov - Firefox is an unsupported browser #107195

Closed webcompat-bot closed 1 month ago

webcompat-bot commented 1 year ago

URL: https://elibrary.ferc.gov/eLibrary/filelist?accession_number=20220630-3067&optimized=false

Browser / Version: Firefox 104.0 Operating System: Mac OS X 10.15 Tested Another Browser: No

Problem type: Something else Description: Users are told to use Chrome/Edge for compatibility Steps to Reproduce: Misleading dialog tells users to use Chrome or Edge for best compatibility when it works fine in Firefox.

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • image.mem.shared: true
  • buildID: 20220630095519
  • channel: nightly
  • hasTouchScreen: false
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

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softvision-raul-bucata commented 1 year ago

We appreciate your report. I was able to reproduce the issue on other devices as well. Firefox is an unsupported browser:

Screenshot_12

Tested with:

Browser / Version: Firefox Release 102.0.1 (64-bit)/ Firefox Nightly 104.0a1 (2022-07-11) (64-bit) /Chrome Version Version 103.0.5060.114 (Official Build) (64-bit) Operating System: Windows 10 PRO x64 Operating System: Mac OSX Catalina 10.15.7

Notes:

  1. Reproducible regardless of the status of ETP.
  2. Reproducible on the latest build of Firefox Nightly and Release.
  3. Works as expected using Chrome.
  4. The navigation on the page is not affected.

Moving this to NeedsDiagnosis for further investigations.

[qa_28/2022]

ksy36 commented 1 month ago

Moved to bugzilla as https://bugzilla.mozilla.org/show_bug.cgi?id=1898983.